Show them the Love...
Contact:
Tracy & ArleneJersey Shore Wedding Association
info@jswa.org
Customers are willing to pay more for a better experience!
Wikipedia defines Customer Service as:
the provision of services to customers before, during and after a purchase.
It is no longer enough to simply supply a quality product or service - Good Customer Service is critical to the success of your business!
- Today's social, mobile consumers have grown accustomed to getting what they want, when they want it - their expectations have risen accordingly
- It is cheaper to keep existing customers than find new ones
- Your Customer Service is what sets you apart - it is critical to competing effectively
- Focusing on the customer experience isn't just the latest trend - it is Smart Business
Kathi Evans
is the owner and lead planner of All the Best Weddings & Celebrations, an
ABC Accredited Wedding Planner, member of The Knot Hall of Fame and
longtime JSWA member. Kathi will bring her corporate marketing background
and event planning experience to lead this interactive session offering
Customer Service tips, tools and strategies to retain and grow your business.
Pre-Registration is closed, but...
Walk-Ins are Welcome
$18 per person Pay at the Door
Includes: Workshop, Food, Cash Bar & GREAT Networking Bring plenty of you Business cards & Brochures to share