Growing Your Business Through More Effective Selling and Customer Relationship Management 

Getting new customers and maintaining existing ones is critical to the growth and survival of any business. The importance of effective selling and CRM cannot be minimized.

In this workshop you will learn:

• How to Identify and Grow Your Market
• How to Recognize What Influences Your Customer's Buying Decision
• Understanding Your Competition
• The Importance of Forecasting Your Business Growth
• The Traits of an Effective Sales Person
• How the Sales Manager Can Keep Track of Sales Activities
• How a Salesperson Can Track Calls, Meetings, Notes and Schedules
• To Improve Sales Service and Support and Automate the Sales Process

Speakers:  Lloyd Dustmann, Louise Weidermann

Workshop Fee:  $30