Leverage these Two Components for Sales Success
This workshop focuses on selling techniques to close the sale and using customer relationship management (CRM) software from QuickBooks to build and maintain your customer base. The software enables you to develop your selling skills because it manages lead generation and follow up for you, establishing a successful “sales funnel”.
The first portion deals with selling skills and techniques you bring to the table via a five step process: prospecting, rapport, probing for needs, features/benefits and closing the sale. The second module demonstrates the capabilities of QuickBooks CRM in helping companies build, maintain and expand customer relationships. It shows how CRM manages customer information, business information, sales transactions, marketing and customer support.
Real life examples, vignettes and role play exercises will make this a highly interactive and reality based workshop.
At the end of the workshop you will be able to:
Instructors:
Robert Serabin
Robert Serabin is a Sales and Marketing professional having more than 30 years’ experience in aerospace, industrial and commercial markets. He graduated from Carnegie Mellon University with a BS in Mechanical Engineering. He also holds an MBA from Baldwin Wallace College. A SCORE mentor since 2014, he has worked at both large and small companies, including his own consulting company, and is the author of the book How to Conquer Your Fear of Selling and Close That Deal.
Travis Trudeau
Advanced Certified QuickBooks ProAdvisor Consultant and Trainer with Presti & Naegele, a full-service accounting firm in Metropolitan New York since 1982.
Workshop fee: $49 with online registration; $59 walk-ins
There is a $10 discount on all Student and SEAP registrations
(valid ID must be presented at the door).