Jean Solis
The Arc of Aurora | THINK+change
THINK+change TM

Every Customer Matters

Poster and Pre-/Post Test Order Form

The Every Customer Matters six-part best practices training series ( is a perfect primer to help insure you and your team are prepared to welcome and support guests/customers with disabilities.  Each training session includes a pre- and post-test and a short (2-3 minutes or less) video that focuses on best practices in supporting and interacting with people with disabilities. These training videos are supported by downloadable pre-/post-tests and a wall poster that reinforces series' content.  Click below to order your:

  • Every Customer Matters 20"x29" color poster (pictured below) 
  • pre-and-post tests (sent as downloadable PDF)