June 6-8, 2012


TradeWinds Island Resorts (ON the Beach) 

 5600 Gulf Blvd

St. Pete Beach, FloridaTradewinds BEACH

  • Special Negotiated Rates of $159 per night through May 7, 2012- rates are good 3 days prior and after meeting.
  • Oceanfront and suites available at higher rates.
  • Use of Beach Cabana on St. Pete Beach (1 per room)
  • No Hidden Daily Resort Fee!
  • Free Daily Parking Fee for Overnight Guests!
  • Free In Room WI-FI
  • Daily Coffee/Newspaper To Room
  • Use of FItness Center and Tennis Courts

Call TradeWinds Island Resorts directly at 1-800-808-9833 and refer to "CARD Training For Credit Unions" or CLICK HERE to make reservations online**

**If you indeed register for this school, please don't wait for hotel reservations- our January class in New Orleans, the hotel room block sold out and there were NO exceptions made by the hotel. 


Who Should Attend?

Those with passion, enthusiasm and desire to have the best program possible for your credit union and your members!

Past attendees include CEO's, VPs of Lending, Operations, Marketing. Other staff attendees have included collections, marketing and of course, Card Services staff!

Comments From Previous Attendees:

"This Class is an Eye Opener"

"We always want to ensure we get bang for our buck, and we did!"

"Very, very worthwhile conference"

"Received 110% Value! Called our CEO after the first day full of excitement"

"I've been in the industry for 20 years and never been offered this type of 360 degree view of the credit card portfolio!"

"A great value at a great price. The information can't be found from anyone else in the Credit Union movement"


School of Credit Card Program Management

June 6th-8th, 2012

St. Petersburg Beach, Florida 

Presented by Ondine Irving, Owner of Card Analysis Solutions & www.CreditCardConnection.ORG


Come join us on St. Petersburg Beach on the gulf coast of Florida June 6-8, 2012 for two and a half days of credit card education, innovation and motivation you won't find anywhere else. Ondine will share with you the best practices of Credit Card Program Management - as she has been teaching credit unions since 2003- with newer discoveries not yet made public via her industry articles and interviews.

The Agenda

Sessions by Ondine Irving, Owner Card Analysis Solutions & CreditCardConnection.ORG

  • Credit Card Program Management
  • Industry Trends
  • Creating an Actionable Analysis
  • Expense Control
  • Income Audits
  • Overall Card Operations
  • Organizational Structure and Design
  • Marketing
  • Workshop: Utilizing your invoices and reports- you will learn how to examine your own portfolio:

Other Sessions and Guest Speakers

  • Credit Card Lending and Collections in 2012:  Ed Swanson, VP of Lending, Lending Solutions Consulting
  • Card Compliance: Jeff Andersen, Regulatory Counsel for Policy Works
  • The 2020 Vision of Marketing: Denise Wymore, VP of Member Loyalty, Del Norte CU, Santa Fe,
  • Your Credit Card Marketing Needs More Fiber: Bo McDonald, President, 
  • Usage, Growth and Retention:  Michael Bartoo, Marquis Marketing, James Robert Lay, Grower of Relationships,  PTP New Media/CU Swag
  • Merchant Funded Rewards: Annie Cox, Director of Loyalty Solutions, PSCU
  • Interactive Discussions with COOP, PSCU and Vantiv


Tuition Information

  • Regular Registration after 5/1/2012: $1,195
  • Send Two or More Employees: $995 per person- save $200 per person
  • One Day Rate: $450

Included with Tuition:

  • 2.5 Days of Independent, Unbiased and Focus Card Management Best Practices
  • Discover Ways to Save Money and Re-Negotate Contracts
  • Breakfast, Lunch and Breaks
  • Ondine's Book of Credit Card Program Management
  • Opportunity to Network with Credit Unions utilizing other Processors
  • Customized Measurement Spreadsheets Unique to Your Processor Option

There is no doubt Ondine will be able to save you the TOTAL cost of this class- if not, the tuition expense is on me!

100% Refund of Tuition if Not Satisfied!

If you have additional questions, please contact me at or call 847-295-2051.

Hope to see you at the beach in St. Petersburg, Florida!


About Ondine Irving of Card Analysis Solutions and CreditCardConnection.ORG

Card Analysis Solutions was founded in 2003 by Ondine Irving to assist credit unions understand the perceived complexities of card program management. Ondine has worked with over 500 credit unions and has been hosting The School of Credit Card Program Management for Credit Unions since 2008. In 2009, Ondine extended her advocacy for credit union credit cards to the consumer market.She launched a consumer website, CreditCardConnection.ORG to help connect consumers to the fair and ethical credit card programs offered by Credit Union's nationwide. 


Ondine Irving 
Card Analysis Solutions