Best Practices for Family Involvement & Dealing with Dynamics 

Venue Host  

8:30-9:00 am Sign-in/Breakfast 

9-12:00 pm Education 

The purpose of this three hour course is to provide an overview of powerful communication, with a special emphasis on implementing skills to provide a more effective way to communicate and meet psychosocial needs of potential residents’ family members. Attendees will learn ways to find the best solution for each customer quickly, correctly and with a helpful attitude.

 

COST: $22 

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