Registration for this class is at maximum capacity. Contact the ILETSB Executive Institute Registrar, Emilie Payne, to be added to the waiting list at registrar@iletsbei.com.

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Tools for Improving Morale, Accountability, and Performance

Bulletproof Leadership will give your team the tools needed to handle morale killers, performance zappers, and more. Attendees will receive practical strategies they can use every day to help turn compliance into commitment, and improve employee morale, accountability, and performance.

At the conclusion of the presentation, participants will be able to:

• Build trust in those they supervise to help improve communications
• Help create a positive work environment that can improve motivation
• Identify the major causes of negativity and low morale
• Respond appropriately to negative attitudes and behavior
• Reduce gossip, rumors, sarcasm, and chronic complaining
• Demonstrate general techniques for reducing negativity
• Document and deal effectively with unacceptable behavior
• Demonstrate general techniques for empathetic listening skills
• Provide employee feedback to correct unacceptable behavior
• And more!

Presenter — Chief Ron Glidden (Retired)

Ron Glidden is a retired police chief with over 26 years of experience, and 17 years as a Chief of Police. Chief Glidden is a nationally recognized authority on leadership development and interpersonal communications. His training seminars, conference presentations, and weekly Bulletproof Leadership Tips have reached supervisors of all ranks in over 1000 organizations throughout the country helping them improve employee morale, accountability, and performance.

Co-Sponsor — Mobile Team Unit 12