Wednesday, January 29, 2020 from 9:30 AM to 2:30 PM EST
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Martin Luther King Jr. Opportunity Center 
Foundation Room
237 Chandler St (Park and enter off Dewey St)
Worcester, MA 01609

Driving Directions 


Jess Benedetto 
Massachusetts Association for Community Action (MASSCAP) 
Using Creativity and Self-Awareness for Effective Team Leadership

Cost: (Includes lunch) $100 for staff of Community Action Agencies; $110 for non-CAA staff 

Target Audience: Managers/Supervisors and their staff

Skills development for team leadership can be intrapersonal (self-control, trustworthiness, adaptability) and interpersonal (collaborative, building bonds, conflict management). In a judgement-free zone where no one gets to be wrong, you and/or your team will experiment with different team leadership roles and create new ideas for your challenges in the human services workplace.

Using Don Miguel Ruiz’s best-selling book The Four Agreements as a framework, participants of this workshop will be able to:

  • Heighten their self-awareness, relationship building and group responsibility abilities
  • Open new doors to communication through embodiment of the Four Agreements
  • Learn how to use “play” for effective team leadership


Deborah Linett, M.Ed. CPCC, ACC-Certified by the International Coach Federation (ICF) and Co-Active Training Institute (CATI), is a professional co-active coach. Deborah was the Head Start Director at Community Action, Inc., in Haverhill, MA for 27 years. She is now leading Sentient Leadership specializing in leadership and life coaching.

Bart Crawford, BA, CPP, has over 30 years of experience consulting with business leaders across several continents and with non-profit organizations in the US.