How to Build a Team Environment - NEFLIN (02/14/19)

The team concept in today’s business/work environment is extremely important, especially when solving problems and making decisions. Employees must truly work as a team to operate as efficiently and productively as possible. This program is designed for supervisors and managers to learn how great teams operate, including the use of a critical thinking model. Also, as part of the program is an explanation of how to overcome the five dysfunctions of teams. To operate effectively, members of a team must be flexible, communicate well, trusting of other team members, and wholeheartedly supportive of every member of the group in its progress towards its goal(s), as well as individual goal(s). To summarize, team building helps a group function as a highly performing unit---it fosters morale, trust, cohesiveness, communication, and productivity. For this to occur, supervisors need to be doing certain things, which will be explored and described in this program.

Participants will be able:

• To define “team” and list benefits of working as a team
• To describe synergy and why it is important
• To describe the stages of team performance
• To describe how teams problem solve and make decisions (especially consensus)
• To describe the characteristics of great teams
• To describe and apply strategies for resolving team conflict
• To describe effective team communication practices
• To describe the Five Team Dysfunctions and how to overcome
• To describe how to conduct effective meetings, and how to construct an effective agenda
• To diagnose current team functionality using an assessment tool 
• To use Six Hat Thinking model to resolve an actual work related issue

Trainer: Michael Clark, MRC Consulting

Michael Clark has an extensive background in the areas of management and supervisory development, quality improvement efforts, facilitation of strategic planning sessions and executive retreats, and one-on-one executive coaching. He worked as a Training and Performance Improvement Director for various State of Florida government agencies for many years and has been the Owner/President of MRC Consulting for fifteen years. He has designed numerous training programs (including online) using the Instructional Systems Design Methodology, and has delivered over 2000 seminars, workshops, and presentations covering a diverse set of topics, with a focus towards developing leadership skills for managers and supervisors.

Mr. Clark has earned a B. S. degree in Experimental Psychology, a M.Ed., and has completed the course work for a Ph.D. in Educational Administration with an emphasis in Instructional Systems Design Methodology at Florida State University.

Cost: NEFLIN classes are free of charge for Florida library staff.  Registration is required for all classes and NEFLIN members get priority.