9 Ways to Stay Cool, Calm, and Collected - Webinar (07/30/21)

Have you ever found yourself getting frustrated – maybe even a bit angry – with no effective way to get your emotions back on an even keel?

Whether you are a staff member dealing with patrons, supervisors, and volunteers or a supervisor dealing with staff members, volunteers, and patrons, the people we interact with in our library environments can sometimes trigger emotions that don’t always serve us well.

In this fast-paced 60-minute webinar, we’ll look at why we travel that path to begin with – and how we can put the brakes on before our anger gets the best of us – or someone else. We’ll discuss how we can use emotional intelligence to stay cool, calm, and collected, allowing us to take a step back to reassess what’s really going on in a difficult situation.
Give your self-confidence – and self-awareness - a boost by attending this webinar!

Virtual Trainer: Linda Bruno

Linda has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between!

Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application. Linda is also certified with DDI and Achieve Global.

This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.