Contact

Ed Hodgdon
New England Association Amusement Parks & Attractions
secretary@neaapa.com
888-777-9499 x 701

When

Monday May 20, 2013 from 9:00 AM to 5:00 PM EDT

Add to Calendar

Where

Canobie Lake Park's Tom Morrow Training Room
85 North Policy Street
Salem, NH 03079

Driving Directions

NEAAPA Spring Supervisors Seminar

Join us on Monday, May 20, 2013 for the Annual Spring Supervisor's Seminar!

“Supervising your team to Success”

Supervising others within the leisure and entertainment industry can be a tough job. Between delivering a great Guest experience, managing time and vital tasks, helping fellow team members solve problems and complete tasks, and helping other members of management, a supervisors day can fill up before they know it.

This full-day learning session will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

O. Lee Mincey

Results-oriented HR Executive with in-depth knowledge of HR practices and the ability to integrate HR and business strategies. Strong experience in managing and leading large operations, learning and development, branding and customer experience within iconic brands with high volume and complex operations (Coca-Cola Attractions, Disneyland Resort, Universal Studios Hollywood and Six Flags Entertainment).

Specialties: Guest (internal/external) service, strategic business partner, traditional and new media marketing, learning and organizational development, operations management, project management, employee/labor relations, recruiting, performance management improvement, and public speaking.

NEAAPA Member rate: $70.00 per person
Non-member rate: $95.00 per person

The seminar beings at 9:00 AM (registration will begin at 8:30) and will end at 5:00 PM.

For more information, please call the NEAAPA office at 877-999-8740 x701.