Conversations with Carmen... A Monthly Webinar 


Friday, October 18, 2019 from 1:00 PM to 2:00 PM CDT

Add to Calendar


Your conference room or computer!
Access information and web invitation will be sent to you prior to the webinar.


Marsha Poulsen
Action Pact

Carmen Bowman is  owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator.  Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker and Group Practitioner.

Carmen co-developed the Artifacts of Culture Change measurement tool and is the author of several Action Pact workbooks.


You too can join the conversations by asking questions of Carmen and her guests. Carmen's smart look at culture change focuses on a wide variety of topics. She brings an insider's view of regulations, and reports on little changes happening in government, in attitude, in practice. Each month she will share culture change news and updates, amusing and heartwarming stories, and interview a guest on a relevant and timely topic.

Join My Mailing List




  Shedding Light on Dementia for Family, Friends   and Care Givers

    2nd in a series on creating a good life for persons living with dementia 

HOST:  Carmen Bowman

GUESTS: Megan Hannan, MS & Linda Bump, MPH, RLD

Action Pact consultants

How can we stay in relationship with the people we love who are now living with dementia?


  • Listening and being present  
  • Appealing to strengths and abilities
  • Experiencing even a small success 

These are things that help any of us have a better moment, hour or day, and often help persons living with dementia feel heard, included, competent and less isolated. That can be huge!

We invite staff, families and friends of persons living with dementia to join us for this "illuminating" conversation. We'll discuss the five basic human needs: comfort, inclusion, identity, occupation and attachment, and how understanding those can help us be present and in relationship with persons living with dementia. We’ll also talk about simple communication techniques and approaches that have been shown to help ease agitation or confusion.

For this show, we encourage communities to invite family members and friends of your residents living with dementia, to join you for this webinar. Make it a party!

For those who support someone living at home with dementia, gather family and friends together for this webinar. 

As always, registration for the webinar allows you to attend the live show and/or to watch the recorded show. Learn at your convenience!

# # #

Carmen's webinars are usually held the second Friday of each month except December, and run about an hour.  

Registration Fee: $99 per site/per show

Fit as many as you can around your computer monitor, or project it on the wall and fill a room.


STEP ONE: Payment

  After completing the payment step, you'll receive a confirmation email with   a link to REGISTRATION (STEP TWO). 

Your payment followed by your registration will allow you to join the live broadcast and/or view it later, at your convenience.