Tuesday, April 4, 2023 from 1:00 PM to 5:00 PM CDT
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Black River Technical College/GCITC 
1 Black River Drive
PO Box 1565
1 Black River Dr
Paragould, AR 72451

Driving Directions 


Dana Bradford 
Greene County Industrial Training Center 
870-239-0969 ext 5210 


Root Cause Analysis 

Root cause is the fundamental, underlying reason for a problem. This course allows you to identify the cause of a problem, solve it, and prevent it from occurring again. This saves your organization time, money, and resources.


A root cause analysis should be performed as soon as possible after the error or variance occurs.  Otherwise, important details may be missed.  All of the personnel involved in the error must be involved in the analysis.  Without all parties present, the discussion may lead to fictionalization or speculation that will dilute the facts.  Asking for this level of involvement may cause staff to feel hostile, defensive, or apprehensive.  Managers must explain that the purpose of the root cause analysis process is to focus on the setting of the error and the systems involved.  Managers should also stress that the purpose of the analysis is not assign blame.   
Course Agenda:

* Identify Possible Factors
* Identify the Root Cause
* Identify Communication Challenges
* Prioritize Communication Challenges



April 4, 2023

1 pm - 5 pm 

Cost Per Person:

GCITC Members: $95
Non Members: $125



Register Now! 
This registration commits your company to pay for the class unless BRTC/GCITC is notified 3 days in advance of a change in attendance.  Your company will be invoiced through GCITC and payment is due within 30 days.