Managing Quality in a Lean Organization
Please join APICS New Haven, ASQ New Haven and Southern Chapters for a joint PDM on Managing Quality in a Lean Organization presented by Dr. Joseph A. DeFeo.
In this session, Joe will discuss the importance of managing quality while in a lean world. With an important emphasis on cutting costs, quality has not kept up. Quality professionals need to examine how to make quality happen faster. We need to place in proper perspective how quality must be integrated with lean thinking. We will have an open discussion on how to make it happen..
Speaker: DR. JOSEPH A. DEFEO
Dr. Joseph A. DeFeo, Chairman and CEO of Juran, is recognized as one of the world’s leading experts on transformational change and breakthrough quality management. For 27 years, Dr. DeFeo has worked as a trusted adviser helping business leaders increase sales, reduce costs and improve its customer experience through the deployment of performance excellence programs. These include Business Process Quality Management, Lean, Six Sigma, Strategy Deployment and Change Management.
Dr. DeFeo has ushered the Juran Institute into Juran to support a new age of business improvement by successfully building on universal principles pioneered by Dr. Joseph Juran nearly 60 years ago and infusing current thinking and strategies around performance excellence and transformational change.
Dr. DeFeo has written numerous popular texts. To name a few, the most recent being the 7th Edition of Juran’s Quality Handbook, The Complete Guide to Performance Excellence; the “go to” resource for quality management and performance improvement leaders, co-authored with Dr. Joseph M. Juran. Secondly, Juran’s Quality Essentials for Leaders, provides a concise message delivered for leaders to teach them how to embrace quality, not fight it, to be a globally competitive enterprise. Lastly, Six Sigma Breakthrough and Beyond which Joe co-authored with his late mentor, Dr. William Barnard.
DeFeo’s belief that a relentless customer focus and integrity drives business results was recently noted by Steve Denning of Forbes.com. “By re-focusing primary attention on the customer and on exceeding the customer’s expectations, the Juran Quality Handbook has done quality management a great service.” A frequent motivational guest speaker at international conferences, Dr. DeFeo has presented in over 30 countries.
When: Wednesday January 15, 2020 from 5:00 PM to 8:30 PM EDT
Where: Honeywell Fire Safety, 12 Clintonville Road Northford, CT 06472
Schedule:
- Registration networking starts: 5:00 PM
- Dinner Pizza served upon arrival-Cost $15 / person, $0 for FT Students
- Announcements followed by Presentation: 6:15 PM