IFMA FMP - Operations and Maintenance

JUNE 25 - 26, 2020

COURSE DURATION: 2 days (Thursday - Friday), 8:00 AM - 4:30 PM

INSTRUCTOR:  Phyllis Meng, CFM, SFP, IFM Fellow

According to the IFMA GJTA:

The primary role of facility managers is to manage/oversee an operating facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

In addition, the various aspects of operations and maintenance (O&M) are constantly changing due to wear or deterioration, new regulations or requirements, operational modifications, occupant expectations, and many other individual but interrelated circumstances. Managing a facility means continually managing change.

COURSE OBJECTIVES:

After you complete this course, you will be able to:

• Identify the role of operations and maintenance in FM. 
• Identify deficiencies in building structures, exteriors, systems, interiors, and grounds and the associated health, safety, security and environmental considerations. 
• Describe the elements associated with the acquisition, installation, maintenance, operation, and replacement of assets related to facility management. 
• Outline the process for determining and monitoring occupant service performance expectations. 
• Outline the processes for developing occupant service specifications, selecting service providers, negotiating service level agreements, monitoring performance, and resolving contract disputes.

More Information:

Registration Deadline is June 12, 2020.  Seating is limited.