Wednesday, May 16, 2018 from 8:30 AM to 2:00 PM EDT
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The Publick House Historic Inn
277 Main Street
Sturbridge, MA 01566

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Cancellation Policy

Refunds will be issued for the full amount minus a $30 administration fee if received in writing by May 4, 2018. Refunds cannot be issued after May 4th.

Photography Disclaimer

NeSSA reserves the right to use your image or likeness in any pictures taken by staff or Board members, unless an express written request is received by May 4, 2018.

Event Cancellation by NeSSA

NeSSA reserves the right to cancel an event due to any circumstance which would make the event non-viable. If NeSSA cancels an event, registrants will be offered a full refund. Should the event be postponed, NeSSA has the right to either issue a full refund or transfer registration to the same event at the future date.


Courtney Long
Northeast Self Storage Association

What Would You Do?
An Operations and Marketing Interactive Workshop

The Northeast Self Storage Association is returning to the Publick House Historic Inn for our annual Spring Retreat!

Start off your day with mingling and breakfast before settling in to hear from industry experts Charilie Fritts of Storage Investment Management, Inc. and Steve Tranni of Stor-U-Self on the ever-changing topics of operations and marketing. After lunch you'll reconvene with your tables to work on "what would you do" scenarios designed to challenge and expand what you think you know about your self storage business.

After the success of last year's interactive session, we're excited to continue providing our members and attendees with educational and professional content that they can implement as soon as our event ends.

    Wednesday, May 16, 2018
    8:30 AM - Registration and Breakfast
    9:00 AM - Opening Remarks
    9:15 AM - Presentations

    Charlie Fritts, President of Storage Investment Management Inc, will cover the following bulletpoints during his operations session:
    -Hiring effective management and office staff

    -Training staff properly and supervision

    -Retention and compensation of staff

    -Key statistics to monitor and analyze

    -Rent increase strategies that work

    -Goal setting & budgeting

    -Staff/Owner involvement

    During his segment, Stor-U-Self's Steve Tranni will show which opportunities will maximize the return of dollars invested in a local marketing plan. He will also tap into the various topics of sponsorships, direct mail, internet, social media, and “street marketing,” and show how you can tie it all together.

    11:30 AM - Lunch and Networking
    12:30 PM - "What if" Group Scenarios
    2:00 PM - Adjourn

    Please let us know if you have any questions. We look forward to seeing you soon!

    Registration Fees

    Member Rate: $75 ($85 after 5/3/18)
    Nonmember Rate: $89 ($99 after 5/3/18)
    Tabletop Sponsorship: $250 (Includes one attendee registration and a table to showcase your company's information and materials.)

    Not a member? Join while registering and pay the member rate!