Effective Communication Between the Generations - How this Can Increase Your Business 

The purpose of this program is to create more effective work relationships and improve business results by applying generational understanding to workplace challenges. With a better knowledge of how to communicate across the generations you can create better relationships with your prospects and customers, thus increasing your bottom line.

You will:

• gain an understanding of how generational differences relate to diversity
• increase creativity and innovation by gaining respect for and appreciation of the differences
• increase productivity by spending less time and energy on “What is wrong with the generation” and embrace “What is right with the generation”
• create a personal action plan for modifying behavior and working more effectively with other generations.