Thursday, January 27, 2022 from 8:30 AM to 4:00 PM PST
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Vancouver Water Resources Center                             4600 SE Columbia Way                                          Vancouver, WA 98661 

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Kim Reid 
AWWA-PNWS - Utility Management Committee 
503 826 2633 

Utility Management Committee 2022 Training Event

Financial and Workforce Sustainability

January 27, 2022

We have a full day event planned, learning about how other utilities have handled a number of different topics, lessons learned and what we should be planning for in our own organizations.  

We are pleased to announce the following speakers for our event include:

  • Karyn Johnson, Harris & Associates, WA 
  • Chris Malone, City of Vancouver, WA
  • Kari Duncan & Daniel Zimmerman, Rockwood Water PUD, OR 
  • Chris Guest, Covington Water District and  Nash Consulting, WA
  • Mike Grimm, West Slope Water District, OR 
  • Chris Wilson, Joint Water Commission, OR and Rania Ayoub, City of Hillsboro, OR
0.6 CEUs for Oregon State Drinking Water

0.6 CEUs for Washington State Drinking Water

 CEUs for Wastewater in both Oregon and Washington - pending


    8:30     Registration Open

    8:45     Opening Remarks

    9:00      “Leveraging Your Rate Study as an Effective Management Tool” - Karyn Johnson

    Effectively managing water supply – with its many complex layers – requires an understanding of the costs incurred to supply water and how we price water to recover those costs from the communities served.  This presentation will serve as a primer of sorts to help water utility professionals better understand the anatomy of a rate study, the factors that influence water rates, and how these studies can serve as effective management tools to support financial sustainability.

    10:00     “5 Levers to Control Rates – Outreach & Education” - Chris Malone

    The City recently went through a rate study for each utility (water/wastewater/surface water). As part of the rate study several issues were identified and recommended to be addressed. The presenation would focus on how we consolidated these levers into a common theme and help explain the impacts assocated with changing each lever.   

    11:00   “Financing a Large Water Infrastructure Project with WIFIA and Revenue Bonds” - Kari Duncan, and Daniel Zimmerman                  

    Rockwood Water People's Utilitly District serves 66,000 customers in Gresham, and is starting a major infrastructure program to expand its groundwater supply system to fully supply all water for Rockwood and Gresham, who are currently wholesale purchasers from the Portland Water Bureau.  This presenation will cover in detail the process that Rockwood went through to issue Revenue Bonds and go through the Letter of Interest and Application process for the Federal Water Infrastructure Financing Act (WIFIA) loan.    

    12:00    Lunch & Check in for CEUs

    1:00    “The Leadership Mindset Training” - Chris Guest, Business Analyst with the Covington Water District and NASH Consulting

    Covington Water District has worked with NASH Consulting to provide leadership training for our staff since 2017. This training has focused on promoting a positive workplace culture through common commitments and understanding relational dynamics within our team. 

    2:00      “Finding SUCCESS in SUCCESSion Planning for Small & Medium Utilities” -  Mike Grimm, General Manager, West Slope Water District

    As a growing population in our workforce moves into retirement, how do utilities find competent employees to fill those vacancies?  If small and medium sized utilities are NOT thinking about answers to these and other questions, then those utilities are starting from a disadvantaged position.  This presentation will help attendees gain perspective and gather tools to create solutions from a position of advantage not disadvantage.

    3:00       “Development of a Drinking Water Internship Program (DRIP)" - Chris Wilson, Senior Program Manager, Joint Water Commission and Rania Ayoub, Youth Workforce Development, City of Hillsboro

    There is a critical and unprecedented shortage of experienced staff in the water workforce. According to the EPA, this shortage will only worsen in the next ten years, as approximately 1/3 of water and wastewater operators will be eligible for retirement. We will discuss our actions to date, partnerships formed, grants applied for, and our plan moving forward.

    4:00       Wrap-up & Check in for CEUs


Registration is Open!

If you are going to be joining us at our event, please register now:

  • Early Bird (By January 20, 2022):   $120 Members (AWWA-PNWS, PNCWA)/ $240 Non-Members
  • After January 20, 2022:  $145 Members/ $265 Non-Members

Costs include lunch and light snacks in the morning and afternoon.  Coffee, tea and water will be provided throughout the day.  

COVID-19 Notice - Due to the COVID 19 pandemic, PNWS_AWWA is committed to doing what it can do to provide a safe and healthy environment for all meeting participants, staff, and guests.  We will be following Clark County Department of Health Guidelines for public events as of January 1, 2022. 

 For registration questions, please contact Kim Reid (kim.reid@veolia.com).

Thank you for your interest in our event and we hope to see you on January 27th!


PNWS-AWWA Utility Management Committee 2021-2022 Planning Committee