Presented by:  SCORE Austin


Tuesday, November 24, 2020 from 1:30 PM to 3:00 PM CST
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This is an online event.

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Dallas Chapter 22
The Dallas Chapter of SCORE partners with 14 different Chambers of Commerce around the metoplex. Talk to your chamber about the services we can provide.

15110 North Dallas Parkway, suite 320
Dallas, TX 75248



Tammy Jo Covert, Event Planner
SCORE Dallas Chapter


 Speaker: Carleton Smith

Carleton is a SCORE volunteer with forty years of experience in management of sales, marketing, and engineering for high tech companies. He was Vice President of Worldwide Sales and Marketing for a Fortune 500 company with global operations and has management experience in sales, marketing, business turnarounds, manufacturing, engineering, acquisitions, and mergers.



Improving Customer Satisfaction

 Live Webinar

Give customers a business experience and memory so good that they will want to repeat it and tell their friends about it. 

We all know that retaining loyal, happy customers is the key to any successful business, but the fickle consumer world is not always easy to please.

Join us as we define customer satisfaction, the forms it takes, & why it is so important to the success of your small business.

Funded [in part] through a Cooperative Agreement with the

U.S. Small Business Administration


Register Now!

Registration will close at 9:00am the day of the event!