Thursday, August 1, 2019 at 7:30 AM EDT
Friday, August 2, 2019 at 4:00 PM EDT

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124 Grove Street
Franklin, MA 02038

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Chief Reggie Redfern (Ret.) 
SRR Traffic Safety Consultant LLC 

Campus Law Enforcement Response to Critical Incidents and Crisis Situations (Franklin, MA) 

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***Important Registration Information***

When registering for this course, please be certain that you complete your registration and receive a confirmation page/email.  If you are unable to pay with a Credit Card at this time, please select "pay via check."  You are able to register multiple individuals on one registration.  However, only the person originating the registration will receive a confirmation message.  Please be sure to forward the confirmation message to other attendees in your group.  If you wish to add additional attendees later, please create a new registration and use a new email address (such as one of the attendees) as the system does not allow multiple registrations under the same email address.


SRR Training and NESPIN present

Campus Law Enforcement Response to Critical Incidents and Crisis Situations

This is not a Hostage/Crisis Negotiation Course.  Individuals completing this 2-day course will not be considered trained negotiators.  The purpose of this course is to provide you, the Campus Police Officer or SRO, with the necessary knowledge and techniques utilized in responding to on-campus critical incidents, as well as crisis negotiations/intervention in private and/or public elementary and secondary schools as well colleges and universities.. It will focus on the duties of the first responding officer to a crisis and what actions if any should be taken until a trained negotiator arrives. De-escalation and containment of conditions such as occupying protesters, faculty/student altercations, on/off campus sexual assaults and harassment, domestic violence situations, suicidal threats, and radicalization of students are challenges that school assigned law enforcement face across the Nation regularly.  The response to conditions such as these is in many cases more important than the resolution.

Sample Workshop Discussion:

Identifying the Different Types of Situations

Hostage Situations

Non-Hostage Situations

Crisis Situations

Responsibilities of the First Responding Officer

Quick Assessments

The Most Dangerous Times of the Situation

The First Few Minutes of the Situation

Requesting Additional Resources                               

Problem Words

Tips for First Responder Interdiction

Basic Knowledge and Techniques Utilized in a Crisis

Suicide Intervention

Understanding Active Listening Skills


Student/Faculty Safety

Actions to be Taken, if any, until a Trained Negotiator Arrives

Do’s and Don’t’s of Verbal De-escalation

Cost:  $325.00 per person

Where:  NESPIN 124 Grove Street Franklin, MA 02038

When: August 1-2, 2019

Check-in: 7:30AM – 8:00AM Class Hours: 8:00AM – 4:00PM

To Register: Please register on line at www.srrtraining.com

Purchase Orders and/or Checks Should be Sent to:  SRR Traffic Safety Consulting, LLC, 7 Marion Ave., Andover, MA 01810

Inquiries can be Directed to: Chief Reggie Redfern (Ret.) Phone:-626-9554 Email: reggie@srrtraining.com or  Rick Flood Phone: 800-343-5682 Email: rflood@nespin.riss.net

Instructor: Lt. Michael Lovely, Norfolk, VA PD is currently assigned to the Homeland Security Division and serves as the Officer-in-Charge of the Hostage Crisis Negotiation Team. Lieutenant Lovely has experience in handling many high-profile cases, including a home invasion case that left a mother paralyzed after she and her two young daughters fell victim to four armed robbers. As lead investigator of the case, Lieutenant Lovely brought about the successful apprehension and prosecution all four felons. During his career with the Norfolk Police Department, Lieutenant Lovely has received the Distinguished Service Medal and his department’s highest award, the Medal of Honor.

Instructor: Alan “Boe” Bostjancic retired as a police sergeant after 30 years of service. During his tenure with the department, Boe worked in the Field Operations Bureau, Vice and Narcotics and Detective Division. Boe was, also, the Executive Officer (XO) of the department’s Hostage Crisis Negotiation Team, consisting of 28 members. Boe received his training by completing all four phases of training through the International Association of Hostage Negotiators. As XO, Boe was responsible for training numerous local, state, and Federal agencies such as the Central Intelligence Agency (CIA) and the Naval Criminal Investigative Services (NCIS). Boe still works closely with the International Association of Hostage Negotiators, as he currently serves the association as its Virginia Director.