TVMA FALL MEDIATION WORKSHOP 

Beyond Models and Toolboxes:

Building Excellence in Your Practice

Presented by Michael D. Lang, J.D.

MICHAEL D. LANG, J.D.

See Below for Lang CV

Saturday, October 17, 2015

 

Cost

 Register before September 30, 2015 and save!

 

Approved for the following credits:

 5 hours CLE general and 1 hour CLE ethics

AND

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Beyond Models and Toolboxes:

Building Excellence in Your Practice

AGENDA

8:30 – 8:45                Introduction and overview

• Presenter
• Outline for the workshop-goals-activities

8:45 – 10:15             Emphasis on tools and models—an alternative approach

• How many tools do we really need?
• Why do we the things we do—the choices we make?
• Activity:  beliefs shape practice
• Activity:  case study

10:15 – 10:30           Break

10:30 – 12:00           Applying theory to practice

• Use case examples from the group—describe/debrief

12:00 – 12:30           Lunch

12:30 – 1:30             Ethical issue—Informed Consent or Self-determination

• Offering advice, information, suggestions, recommendations
• Rule 31 requirements
• Is the focus on settlement contrary to self-determination?
• Satisfaction Triangle:  Process-Emotion-Outcome
• How do we make ethical decisions—what’s the basis for our choices?
• Activity:  Case study and discussion

1:30 – 2:00                Part 1 – Out of the rut and into the groove

• What is a rut?
• What is the groove?
• Achieving excellence in practice—what does it look like, how do we get there?
• Relationship between espoused theory and theory-in-practice
• Using surprising and unexpected events to gain insights, new perspectives,

self-awareness and learning

• Importance of curiosity and using questions

2:00 – 2:15                Break

2:15 – 3:30                Part 2 – Out of the rut and into the groove

• Activity: demonstration and interactive exercise
• Pre & post session inventories
• Questions
• Conclusion

 

Register Now! 

_______________________________________________________________________________

MICHAEL D. LANG, J.D.

 Curriculum Vitae

 

 EDUCATION

Harvard College - A.B., 1966

Boston University School of Law - J.D., 1969

 

PROFESSIONAL LICENSURE:

Admitted to the Massachusetts Bar, November, 1969—retired

Admitted to the New Jersey State and Federal Bars, August, 1971—retired

Admitted to the Maine State and Federal Bars, April, 1973—retired

Florida Supreme Court Certified Family Mediator, 2008

Certified Trainer, Mediation Board of the Republic of Trinidad and Tobago, 2012

PROFESSIONAL EMPLOYMENT IN CONFLICT RESOLUTION AND MEDIATION

Lang Mediation Services, Mediator, Trainer and Conflict Resolution Consultant focusing on family and divorce conflicts, intra-organizational conflict situations, public policy disputes, and work place disputes. (1978 - present).

 

TEACHING POSITIONS

 

Sullivan University, Louisville, KY, Master of Science in Dispute Resolution Professor of Conflict Resolution and Director of Mediation Practica, (2003-2005).

 

Royal Roads University, Victoria, BC, Master of Arts in Conflict Analysis and Management,

Professor and Special Advisor on Program and Faculty Development, (1997-2002).  Co-created the overall design for the two-year curriculum.  Principal faculty.

 

Woodbury College, Montpelier, VT, Certificate in Mediation, Negotiation and Conflict

Management, Program Core Faculty, (1997-2001).

 

Carleton University, Certificate Program in Conflict Resolution, Ottawa, Ontario, Principal Program Faculty, (1998-2003).

 

The McGregor School of Antioch University, Yellow Springs, OH, Master of Arts in Conflict

Resolution, Founding Director and Professor of Conflict Resolution (1992-1997).

 

University of Southern Maine, Portland, ME, Certificate Program in Conflict Resolution,

Co-Founder and Principal Faculty, (1989-1994).

 

VISITING FACULTY POSITIONS

 

National University of Ireland, Maynooth, Ireland. Edward M. Kenney Institute for Conflict Intervention, Visiting Faculty, 2012.

 

University of the West Indies, St. Augustine, Trinidad and Tobago, Certificate in Conflict Resolution,

Visiting Faculty, (2007).

 

University of St. Thomas, Minneapolis, MN, Doctoral Program in Organizational Conflict,

Visiting Faculty, (2006).

 

Hamline University School of Law, St. Paul, MN, Certificate in Mediation and Conflict

Resolution, Visiting Faculty (1997-2006).

 

 

DESIGN AND DELIVERY OF

MEDIATION AND CONFLICT RESOLUTION TRAINING PROGRAMS

 

U.S. Department of Veterans Affairs

Consulted in the design, development and implementation of a comprehensive, national workplace

      mediation program for responding to personnel conflicts

Designed and delivered mediation and conflict management training programs, including:

      •  basic mediation skills course delivered to more than 300 trainees

      •  specialized conflict management skills course for senior managers

      •  train-the-trainer course for more than 45 senior mediation trainers

      •  introductory conflict management course for front-line managers and union stewards

Mentored 25 workplace mediators who become senior trainers for all courses.

 

 

U.S. Postal Service

      Assisted in the designing of and then delivered training courses, including:

            •  introduction to workplace mediation

            •  orientation to workplace mediation for front-line managers and union stewards

            •  specialized training course for workplace mediators

 

Human Resources Development Canada   Designed and delivered five-day course to human resource personnel on managing small group conflicts.

 

Canada Customs and Revenue Agency  Designed and delivered workplace conflict management courses.

 

Basic and advanced mediation skills   Created and delivered one-day, two-day and five-day workshops for non-profit mediation centers and for private mediators throughout the US, Canada the UK and Ireland.

 

Basic conflict resolution and negotiation skills   Developed a variety of workshops and training courses on workplace conflict, negotiation skills and practices, and communication skills delivered to businesses, hospitals, government agencies and non-profit organizations.

 

Family Mediation Certification Training   Designed, developed and delivered the required family mediation certification training course, certified by the Mediation Board of Trinidad and Tobago.

 

REPRESENTATIVE CLIENTS—Workplace and Public Policy Mediation and Consultation

 

State of Maine – Department of Environmental Protection

State of Maine – Waste Management Agency

U.S. Department of Veterans Affairs

U.S. Department of Agriculture

U.S. Postal Service

U.S. Department of the Interior

NCR

CSX

United Parcel Service

Diocese of New Hampshire

Dennison University

Kenyon College

Wilson College

Department of Economic Development and Transportation, Government of Nunavut, Canada

Canadian Customs and Revenue Agency

Human Resources Development Canada

Canadian Department of Fisheries and Oceans

Supreme Court of Trinidad and Tobago and Dispute Resolution Centre, Trinidad

 

PROFESSIONAL ACTIVITIES

Academy of Family Mediators

            President (1990-1991)   Board of Directors (1987-1992)

Mediation Quarterly (now Conflict Resolution Quarterly)

            Editor-in-Chief (1995-2001)

            Editorial Board (1987-2007)

 

 

PRESENTATIONS AND SEMINARS

Presented over 400 workshops, seminars, and lectures to professional organizations in the US, Canada, Australia, Ireland, Trinidad and UK.  Representative organizations include:

Association for Conflict Resolution, Dispute Resolution Center—Florida, Family Mediation Canada, IFT—London, Mediation Development Association of British Columbia, Mediation Institute of Ireland, National Mediation Conference-Australia, New Jersey Association of Professional Mediators, Northern California Mediators Association, Ohio Supreme Court Family Court Mediators, Oklahoma Family Court Mediation Program, Tennessee Alternative Dispute Resolution Commission, Vermont Mediators Association, Virginia Mediators Association.

 

 

PUBLICATIONS AND VIDEO PRODUCTIONS

"Reflecting on Why Different Mediation Styles Can Produce Similar Results: Hawaii's TRO Mediation Project", Michael Lang, Roberta Lee-Driscoll, Giuseppe Leone and Susanne Terry https://www.youtube.com/watch?v=3oz8WVwofHQ

 

"Excellence: Using Reflective Debrief to Build Competence", Michael Lang and Susanne Terry, ACResolution, Spring, 2013.

 

"Mediator Confidentiality: Not in This Court!", http://www.mediate.com, September, 2012

 

Final Evaluation Report—Court-Annexed Mediation Pilot Programme, prepared for the Judiciary of Trinidad and Tobago and The Dispute Resolution Centre of Trinidad and Tobago, December, 2010.

 

“From Advocate to Advisor: The role of the Lawyer in Mediation”, published in Trinidad Express (October, 2010)

 

"Minor Squabbles to Major Fights: How Simple Mediation Methods Can Help Your Children Resolve Disputes", Mommy Magazine, Sarasota, FL.  November, 2009

 

"Mediation Fact and Myth", Positive Change, Sarasota, FL, October, 2009.

 

"Responding to Power in Mediation", in Divorce and Family Mediation: Models, Techniques and Applications, Folberg, Milne and Salem, eds. The Guilford Press, 2004.

 

“Coaching Mediators in the VA.”  author of script and consultant for a 30-minute video tape produced by the US Department of Veterans Affairs based on The Making of a Mediator.  2001.

 

The Making of a Mediator: Developing Artistry in Practice, (with Alison Taylor), Jossey Bass Publishers, Inc., February 2000.

 

 “Becoming a Reflective Practitioner”, Consensus, winter, 1998.  Also on www.mediate.com, March 1998.

 

"Regulatory Negotiation: A Bold Experiment," Maine State Bar Association, 1992

 

"Domestic Abuse and Mediation", 45-minute video production, co-author and co-producer, 1990.

 

"Ethical Dilemmas in Mediation" co-author, Mediation Quarterly, spring, 1990.

 

"Contracting for Mediation" Academy of Family Mediators, 60-minute video production; co

author and co-producer, 1989.

 

"Yours, Mine, and Ours" Academy of Family Mediators, 60-minute video production, co-author

and co-producer, 1989.

 

"Family Mediation: The Developing Roles of Lawyer and Mediator," Maine Trial Practice,

November, 1986