Wednesday August 17, 2016 from 10:00 AM to 11:00 AM EDT
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This is an online event. 



Ryan Miller 
North Carolina Building Performance Association 

Working with HERS Raters: Insight into their Priorities, Personalities and Pain Points 

About the webinar:

Over the first half of 2016, The Insulation Institute conducted quantitative and qualitative research to better understand the U.S. HERS Rater community. Their findings included their focus areas with builders, how they best receive and communicate needed information, and what the typical professional experience is of a Rater. The Institute also received more detailed insights including defining who Raters are as a group and what their top frustrations are in working with builders and subs.

To help NCBPA member companies better work with their rating peers or develop their own careers as Raters, Jordan Doria of The Insulation Institute will share their new market research on the personalities, priorities and pain points of HERS Raters across the U.S. 

Date and Time:

Tuesday, August 2nd at 2:00 pm EST

Learning objectives:

1. Raters: Learn about the priorities, personalities and pain points of your peers in order to support your own professional development. 

2. Non-Raters: Learn the best ways to communicate with Raters on and off of job sites in order to better understand, support and assist them in their job.

Target audience:

HERS Raters, Builders, Insulation Contractors, HVAC Contractors, Utilities and others.


FREE to NCBPA members.
$10 for non-members.

Not a member?  Learn about the benefits of association and join NCBPA today.

About NAIMA (North American Insulation Manufacturers Association):

NAIMA (North American Insulation Manufacturers Association) is the recognized voice of the insulation industry, bringing together North American manufacturers of fiberglass and mineral wool insulation products.  Through the Insulation Institute (TM), we leverage the collective insulation expertise of our organization and our members to empower homeowners and professionals to make informed insulation choices. Our mission is to enable a more comfortable, energy efficient and sustainable future through insulation—and we are constantly working with building professionals, homeowners, government agencies, and public interest, energy and environmental groups to realize that vision.

About the Presenter:

 Jordan Doria came on board as the Vice President of Marketing and Communications for NAIMA in January of 2015. Prior to joining NAIMA, Mr. Doria spent over four years as Manager of Stakeholder Engagement for Ingersoll Rand’s Center for Energy Efficiency and Sustainability, working to support public policy on issues related to building codes, energy efficiency and standards. He is also the former Government Relations Manager of the Air-Conditioning, Heating and Refrigeration Institute


We hope that you are able to attend this webinar.  Please contact us with any questions prior to the event.


Ryan Miller

North Carolina Building Performance Association