Wednesday, May 20, 2020 from 3:00 PM to 4:30 PM EDT
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This is an online event. 



Chris Greene 
Traumatic Stress Institute 

Distant RC Trainer Webinar - May 20, 2020 

Symptoms as Adaptations and the Healing Tool of Validation: A Model for an RC Refresher

Training Description

This webinar will take a deeper look at Symptoms as Adaptations and the importance of using validation as a healing tool. Participants will unpack why it is important to take a step back when engaging with a dysregulated client to ask, “What need is he/she trying to meet?” In order to get a clear understanding of that need, the use of validation can be both healing and helpful. Engaging in validation is often rushed during interactions in favor of solutions and problem solving. When validation is done effectively, treaters get more information about how the disruptive behavior has assisted the client with survival as well as what self-capacities should be strengthened so that needs get met in a less disruptive way.  In addition, when people feel heard and understood they become more regulated and calmer.

This training is designed as a model for an RC Refresher. At the end of the training, trainers will receive all materials (outline, power point, and handouts to teach this training).

Case studies will be used to demonstrate the use of validation. The worksheet Symptoms as Adaptations will be reviewed and utilized throughout the webinar as a way of demonstrating the benefits of using the worksheet when teams are discussing client behavior. Participants are encouraged to provide case examples as well.



Patricia D. Wilcox, LCSW, Vice President of Strategic Development, Klingberg Family Centers, New Britain, Connecticut specializes in treatment of traumatized children and their families. She created the Restorative Approach™ , a trauma- and relationship-based treatment method. She is a Faculty Trainer for Risking Connection® and an Adjunct Faculty at the University of CT School of Social Work and at St. Joseph’s University. She travels nationally to train treaters on trauma-informed care, specializing in improving the daily life of treatment programs. She was the 2011 Connecticut Social Worker of the Year. She is the author of Trauma Informed Care: The Restorative Approach published by Levellers Press as well as several articles.

Mary Jo Harwood, LSW, DNCCM is a Program Coordinator for the Traumatic Stress Institute (TSI) of Klingberg Family Centers. Using the Risking Connection curriculum and a Whole-system Change Model, Mary Jo provides training and implementation coaching to organizations across North America on transforming their services and programs to trauma-informed care. A significant part of her 30 plus years as a licensed social worker has been spent supporting the recovery of individuals and communities post traumatic incidents. She has provided trauma-informed leadership to victim service organizations, congregate care settings, mental health providers, and served in the capacity of a trauma therapist, EMDR practitioner, and crisis responder.


Additional Information 

Webinars are only for RC Trainers and Champions at TSI client agencies who are far away from our New Britain, CT office. Client agencies pay for access via an annual fee. These webinars are not open to the general public. CE Credits are not available for webinars; they are available only for in-person events. 

In order to be credited for attendance at this webinar, you must sign in directly via the GoToTraining link or write your name and agency into the chat box once the webinar begins.