Where
This is an online event.Forum Agenda
- 5:00 - 6:00pm: CXO Panel Discussion
- 6:00 - 6:15pm: Breakout Room Networking
*This CXO Tech Insights will be held virtually, via Zoom.*
Bonus Feature: We're offering networking following the discussion, in the form of breakout rooms!
"The structure of everything we experience has changed. Now, how and where we work, how we shop, even how we engage with other people is up for reimagination. We are in the midst of an 'experience renaissance' and customer experience is no longer enough."*
It's time to make the shift from customer experience to becoming a "business of experience" - BX. Join us to hear from Charlotte technology leaders and learn how they're transforming their cultures to become businesses of experience. Our panelists will provide overviews of how their organizations have shifted to appeal to consumers' needs and reignite growth.
They'll share how they've made BX a crucial part of their organization by tackling issues such as:
- Recognizing the importance of vision and purpose
- Understanding the met and unmet needs of the consumer
- Engaging with societal issues
- Innovating daily within their operations
- And more
Moderator:
- Jake Brody, Experience Strategist & Digital Transformation Leader, Accenture
Panelists:
- Gene Parker, VP - Head of Enterprise Digital Application Development, Novant Health
- John Mitchell, Director of Digital Strategy and Delivery, Duke Energy
- Sathish Muthukrishnan, CIO, Data and Digital Officer, Ally
*Accenture, 2021
Thank you to our sponsor!
Presenting Sponsor:
Forum Sponsor:
Apparo’s CXO Tech Insights (formerly CIO Insights), a series of five forums, gives local CXOs and other IT professionals exclusive opportunities during the year to hear from leaders in the technology industry around hot topics, business challenges, and solutions and best practices, as well as to network with business partners and peers.
Your attendance at CXO Tech Insights funds the work Apparo does in the community. Thank you for your support!
Apparo is a 501(c)(3) nonprofit organization that transforms the community and improves lives by connecting local nonprofits to technology expertise and resources that amplify their impact. As a trusted partner for information technology needs, Apparo works to create a vibrant community of technology-enabled nonprofits.