Wednesday, May 24^th – Friday, May 26^th, 2023

Wednesday 5:00 PM 

“Tardive Dyskinesia: Understanding the Symptoms and Impact” – Christopher Joncas, MD | Compliments of Neurocrine Biosciences

Saltwater Lounge 

Wednesday 6:00 PM

Welcome Cocktail Reception

Saltwater Lounge

Thursday 8:00 AM

Registration & Breakfast

Aquidneck Island Ballroom (GSA)

Thursday 9:00 AM

Sponsor Introductions

GSA

Seminar 9:15 AM – 12:00 PM

Seminar: “Navigating Managed Care (MCOs): A Road Map to Protecting Revenue.”

Part 1: With MCOs having a permanent role in the Medicare/Medicaid eligibility & reimbursement play, it’s important to understand how to effectively deal with them when they are out of compliance. Despite history, providers do in fact have substantial leverage to compel MCO compliance, but education and timing are everything. “How to Handle Renewals, Appeal Hearings, and Recoupments During the Public Health Emergency Wind Up”

Part 2: How to Handle Renewals, Appeal Hearings, and Recoupments During the Public Health Emergency Wind Up.” Following the end of the PHE, providers will also see a significant increase in recoupments for those residents who were granted (or continued to receive) Medicaid benefits but shouldn’t have. Learn which policies & practices to implement now to avoid revenue disruptions later. Speaker: Chad Bogar, Founder and Managing Partner of sb2. Mr. Bogar graduated with honors from Gonzaga University and received his Juris Doctorate from Penn State University School of Law. Since graduating from law school, his practice has focused almost exclusively on Medicaid/Medicare eligibility & reimbursement and related regulatory matters for long-term care providers. 3.0 CEUs

Thursday 12:00 PM – 1:00 PM

Buffet Luncheon

Saltwater Lounge

Seminar 1:00 PM – 2:30 PM

Seminar: "Operational Solutions to Reignite Strong Financial Results" 

We will look at the “state of the industry” at both the national and New England levels, with an emphasis on financial metrics, trend analysis, and benchmarking. We will then review the intersection of operational and financial performance, and discuss operational strategies for re-energizing financial results, including small-table discussions. Speakers: Sean Morrison & Taylor Puuri of CLA (CliftonLarsonAllen LLP). Sean is a Principal within CLA's health care team, with a focus primarily on serving senior living and care organizations. Taylor is a manager within the health care industry of CLA, specializing in assurance services consisting of audit, tax, and Medicare/Medicaid reimbursement for hospitals/health systems and long-term care organizations. 1.5 CEUs

GSA

Seminar 2:45 PM – 4:15 PM

Seminar: “Solving for Stability – Building A Team for Retention.” 

 "Doing more with less," is no longer a business model, it is a problem. Even before the pandemic, Senior Care Centers struggled with staffing issues; engagement, burnout, motivation, recruitment, and most of all retention. Spend a high-energy hour with Ralph Peterson as he breaks down the fundamental issues facing today's Senior Care Leaders. Using real life case studies, and some bright lights of inspiration, Ralph shares lessons learned from a senior care organization who went from having some real retention problems, to having some real success. Speaker: Ralph Peterson, Owner/Operator of Ralph Peterson, LLC, a Management Development Company that specializes in helping Senior Care organizations REINVENT the way they do business. 1.5 CEUs

GSA

Thursday 4:15 PM

The New England Alliance-District One of ACHCA Meeting

GSA

Thursday 5:00 PM

Cocktail Reception

Saltwater Lounge

Friday 8:00 AM

Registration & Breakfast

GSA

Seminar 9:00 AM – 12:00 PM

Seminar: “Dealing Effectively with Challenging Behaviors and Navigating Difficult Conversations."

In this workshop, we will identify the characteristics of challenging behaviors encountered in the workplace and how to respond effectively to these behaviors. Participants will also identify the challenges, components, preparation, and steps in having difficult conversation. Tools to use for effective conversations will be explored and discussed. Positive, clear, respectful, and productive communication with staff, residents, and family are key components of a successful assisted living and nursing home environment. Speaker: Patricia Raskin is recognized as the "powerhouse voice" behind positive lifestyle, health, wellness, and inspirational programs. She is a "positive media" pioneer for almost four decades and is an award-winning radio producer, business owner and leader. 3.0 CEUs

GSA

Conference adjourns at noon.

Thank you for your support!