SMPS ALASKA
SPECIAL JUNE LUNCHEON:
Basics of Business Development & Maximizing Client Relationships from Behind the Desk

Clients want to work with people they know, like and trust. The role of business development is to create long-term value for your firm through relationships. The best business development people are well-connected, understand how to position themselves and their firm, can disseminate their unique value proposition, and most importantly can navigate client and partner relationships to build the trust essential to winning work. Business Development is the responsibility of everyone in the firm. But how can you be a business developer when you are 100% billable? How can you be a business developer when you are managing projects from behind the desk? This presentation will cover a wide range of simple ideas to great techniques that will create micro-habits for maximizing relationships, all from behind your desk.

Learning Objectives:

• Learn techniques for developing client relationships from behind the desk.
• Discover methods project managers can utilize to enhance business development throughout the project process.
• Learn ideas for creating micro-habits for relationship enhancement.

Presenter

As CEO of Ignite Coaching & Consulting, Jen Newman, CPSM uses her 20 years of AEC-specific experience to help firms across North America grow their people and profits. Whether you struggle with strategy, process, or training, or you lack the bandwidth to carry out your action plans, Jen can help. She has developed a reputation for helping firms improve processes, create better leaders, and develop winning strategies that lead to successful firm growth through individualized recommendations, programs and services. Jen focuses on creating positive experiences for both your clients and employees, resulting in increased brand loyalty externally and internally. All along the way, she makes the process fun. To Jen, there is no greater satisfaction than helping others achieve their goals.

Jen is available for management, marketing, and business development consulting and coaching services while in Alaska. To find out more about her services visit her website at http://ignitecoachconsult.com/ or contact Jen at jnewman@ignitecoachconsult.com.