Easing the tough conversations
ELDEResolutions is one of the first conflict management organizations devoted exclusively to eldercare disputes. We combine substantial experience in both facilitative mediation and eldercare services, focusing on difficult family dynamics. Our popular training program, "Conflict Management Skills Training for Eldercare Professionals," provides a full day of interactive role-playing, demonstration and fun exercises.
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Free Online Training (Webinar)
Resolving Caregiving Disputes -Elders & Families
Wednesday, April 27, 2011
1:00 pm - 2:00 MDT (Mountain Daylight Time)
How to Turn Difficult Conversations about Eldercare into Positive Action
Moving people off rigid positions and toward meaningful communication

Family friction often limits the ability for relatives to have ongoing positive communication and may trigger life-long conflict. Most of us have witnessed disputes between family members over the care of aging relatives. Professionals, neighbors and others may observe such tension during the course of their relationships. When families make unreasonable demands on senior service organizations, the organization may actually get stuck in the middle. Professionals, neighbors/friends and senior service staff have the ability to help families embrace important eldercare interactions in a more positive light.
In this online training session, you will discover a powerful tool to help reduce conflict, and learn about resources that can help when the conflict is too big for you to handle. We utilize video and audience participation to enhance learning.
Join us to:
· Learn the foundation of conflict and begin to develop skills to resolve conflict
· Acquire expertise to turn positions into interests
· Learn how to initiate a tough conversation
· Gain tools to better handle elder/intergenerational disputes
· Discover the value of the elder mediation profession and when it may be an
appropriate referral
Please click on the link below to RSVP.
This online training (webinar) on April 27, 2011 is free.
However, we do need you to register so that you can be included in all notices.
Please note that a recording will be made of this webinar and it will be available
at www.elderesolutions.com by early May, 2011.
Upcoming Webinars
Turning Yours and Mine into Ours
How to Have an Interest-Based Discussion
Wednesday, May 25, 2011
1:00 pm - 2:00 pm (MDT)
Click here to learn more about this webinar and to sign-up
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Getting off the Rollercoaster
Moving from strong emotions to successful resolution
Tuesday, June 21, 2011
1:00 pm - 2:00 pm (MDT)
Click here to learn more about this webinar and to sign-up
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If you have any questions, please feel free to contact us.
Thank you for your interest!
We look forward to your participation in our Webinar.