Attaining High Reliability and Safety for Patients
Collaborating for Change

Conference Agenda

Thursday March 6, 2014

Registration: 7:30am– 4:00pm

Workshops: 8:15am - Noon

• Workshop A: High Reliability Organizations: an Introduction 

Instructor: Barry Silbaugh, MD

• Workshop B: Potential Failure and Root Cause Analysis—Key Tools to Identify Potential Failures and Solve Problems to Obtain High Reliability

Instructors:  Leon Spackman, MS, and Helene M. Eckrich, RN, MSN  

• Workshop C: Innovative Approaches for Understanding and Implementing High Reliability Collaborative Care: a Practical Workshop for Health Care Leaders 

Instructors: Paul Uhlig, MD, Ellen Raboin, PhD, Jeff Brown, Cynthia O. Dominguez, PhD

Lunch: Noon-12:45pm

Welcome and Keynote: 12:45-2:15pm

High Reliability: a Leadership Imperative for Safe Care 

• Featured Speaker: Julianne Morath, RN, CEO // Hospital Quality Institute of the          California Hospital Association

Break: 2:15-2:30pm

Panel 1: 2:30–3:45pm

Diagnostic Error: Reducing its Impact through Improving Reliability 

• Mark L. Graber, MD, FACP, Senior Fellow // RTI International and Professor Emeritus of  Medicine // State University of New York at Stony Brook
• Michael J. Crossey, MD, PhD, Interim CEO and Executive Medical Director // TriCore Reference Laboratories 

Concurrent Sessions: 4:00-5:00pm

1a Lessons from Rural Settings Working toward Reliability with Reduced Resources

• Linda Chase, BSN, MBA/HCM, Quality Officer // Holy Cross Hospital
• Senora Campos, CNO // Guadalupe County Hospital
• Tom Gessel, CEO // Mercy Regional Medical Center

1b Health Literacy: Strategies for Care Communication Reliability

• Barbara Balik, RN, EdD, Co-founder // Aefina Partners
• Linda Morgan Davis, MLS, MBA, Assistant Director Collections & Community // Albuquerque Public Library
• Joyce Naseyowma-Chalan, Manager, Native American Affairs // Sandoval Regional Medical Center

Networking Reception & Exhibits: 5:00-6:30pm

Dine with Experts – 7:00pm - small group informal networking off-site w/speakers over dinner

• Dutch treat -- Sign up at registration to select
  
   

Friday March 7 2014

Registration: 7:30–10:00am

Networking Continental/ Breakfast

• Exhibits: 7:30am -12:45pm
• Poster Rounds: 7:30 - 8:45am facilitated by authors // on view until 12:45pm
• National Center for Patient Safety Human Factors Museum:  7:30-8:45am

Welcome and Keynote:  8:45–10:15am

Human Factors and System Safety Engineering Approaches to Reliability and Resilience in Healthcare.

• Featured Speaker: Rollin J “Terry” Fairbanks, MD, MS, FACEP, Director // National Center for Human Factors in Healthcare in Washington DC;  Director // MedStar Health’s Simulation Education & Training Lab (SiTEL); Associate Professor of Emergency Medicine // Georgetown University, and emergency physician // MedStar Washington Hospital Center.

Meet the Exhibitors Break: 10:15-10:30am

Panel 2: 10:30-11:45am

Financial Leadership as an Element of Safe, Highly Reliable Care 

• Jim H. Hinton, President and CEO // Presbyterian Healthcare Services
• Gary R. Yates, MD, President // Healthcare Performance Improvement, LLC (HPI); President // Sentara Quality Care Network, Sentara Healthcare

Boxed Lunch and Networking: 11:45am-12:45pm 

• Exhibits
• Posters

Concurrent Sessions: 12:45-1:45 pm

2a Information Sharing: Relationships and Technology as Components of Reliability

• Margaret Bandy, MLS, AHIP, FMLA, Medical Librarian and Manager // Exempla Saint Joseph Hospital
• Melissa Cole, BSN, MSW, FACHE, Quality Consultant // University of New Mexico Hospitals
• Jason Mitchell, MD, CMIO // Presbyterian Healthcare Services

2b Patient Engagement as a Component of a Highly Reliable Organization

• Carlene Brown, MPH, CPHQ // HealthInsight New Mexico and colleagues

Interactive Plenary: 2:00-3:30pm

Closing in Action - High Reliability and the Wisdom in the Room (a World Café session)

• Barbara Balik, RN, EdD, Co-founder // Aefina Partners
• Lorri Zipperer, Cybrarian // Zipperer Project Management

Optional Decompression Networking Event @ off site location: // 4:15-6:00pm

Limited seating (more information to follow)