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When:

Wednesday September 11, 2013 at 1:00 PM CDT
-to-
Friday September 13, 2013 at 12:00 PM CDT


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Where

Sheraton Hotel, Madison, WI 
706 John Nolen Dr
Madison, WI 53713

 (800)325-3535 OR
 (608)251-2300

Reserve your room online: https://www.starwoodmeeting.com/StarGroupsWeb/booking/reservation?id=1306121157&key=CE878

 

Complimentary shuttle to and from the airport! 

 

 

Contact:

Patti Ferrell 
marketing@customcall.com 
(608)274-3009 x 225 
 

Perpetual Motion  

- 2013 Enghouse User Forum -

 

We are excited to welcome you back, or have you for the first time, to the Enghouse Networks' User Forum for CustomCall Data Systems. We are pleased to welcome our clients, prospects and staff to this historically successful and memorable event. This year's event will be Wednesday September 11th - Friday September 13th. The event will be held again at the Sheraton Hotel, located near vibrant and exciting downtown Madison, WI. We hope that you will be able to attend this year's event, themed Perpetual Motion - where you can keep moving forward.

  

What does the agenda look like you ask?  Well here you go!

 Wednesday September 11th

 1:00 PM Welcome to the Forum!

 1:45 PM Enghouse and CustomCall's Executive Team  

 2:30 PM CustomCall Road Map - a forum favorite - find out where we've been and where the journey will take us

3:30 PM Wonderful World of Webtop - Phase 1 - another forum favorite!  Eri and Sam will show you more of the exciting functionality of Workflow we have developed for you!

 4:30 PM Enghouse Networks - Solutions for your Intelligent Network

 6:00 PM Evening Activity - Perpetual Tailgating

Thursday September 12th

9:00 AM Data Warehouse - Reporting review for optimization, enhanced functionality and accessiblity.  This is an interactive discussion driven by your ideas and suggestions!

10:00 AM Wonderful World of Webtop - Phase 2

11:00 AM Guest Presentation on Telecommunications Taxation from Billsoft

 1:00 PM Guest Speaker

2:00 PM Client Case Study - Hear from a current CustomCall client on how the relationship improves their business

3:15 PM Taxation Translation - Learn more about the link between your products, our system and the taxes that show up on your customers' bills

4:00 PM SQL 201 - Continuing on last year's presentation, be prepared to learn more of what you can do in the Query Tool

4:45 PM One on One meetings with individuals on the CustomCall team

6:00 PM Evening Activity - Perpetual Piano Playing

Friday September 13th

9:00 AM  Perpetual Communication - Learn how to keep in communication with your employees and customers using CustomCall tools

9:30 AM What's New in Billing - A special session to learn about the recent developments in billing

10:00 AM Small Group Break Outs

10:30 AM Small Group Break Outs

11:00 AM Client Open Session

12:00 PM Closing Remarks

Don't see what you're looking for?  Let us know.  We can always make room to add more content that our clients want to see. 

 

How much does the event cost?  Registration is free.  Wednesday's dinner, Thursday's lunch and Thursday's dinner are provided by Enghouse Networks.  Snacks are also provided throughout the majority of the Forum.  Airfare and hotel are not covered by Enghouse Networks. 

 

Any questions on the sessions, events or forum, please contact Patti at marketing@customcall.com OR your account manager.  We look forward to seeing you in September!