Virtual Only Accelerate Contact Center Innovation With Design Thinking - Sponsored By Pega & Eventus

Contact Center executives must transform their operations to seamlessly interact with customers across multiple channels, and deliver unprecedented levels of service. This full-day workshop is an exclusive event for Contact Center executives to learn how to apply Design Thinking as a secret weapon to accelerate contact center transformation.

About Digital FastForward:

Digital FastForward empowers leaders to unleash the full creative potential of new and disruptive technologies, through customer-centered design and innovation. Digital FastForward’s fast-paced design sprints, bootcamps, and innovation pilots are designed to help teams accelerate experimentation with new innovaiton use cases and ideas.

Event Contact:
Bradley Becker
Bradley@digitalfastforward.com

About Eventus:

Eventus delivers solutions that Amplify CX Outcomes. They offers Experience Design, Managed Solutions, and Enabling Innovations with engagement models that Amplify CX Outcomes as well as provide industry expertise, a partner ecosystem, and proven methodologies that enable their Clients to exceed goals, minimize risk, and drive CX success.

Eventus Contact:
Craig Tobin
craigtobin@eventusg.com