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Contact

Lacey Midden 
Dale Carnegie Training 
lacey.midden@dalecarnegie.com 
859-977-5481 

When

Friday July 29, 2011 from 8:00 AM to 11:00 AM EDT

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Where

Sullivan University Campus 
2355 Harrodsburg Road
Lexington, KY 40504
 

 
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hungry?

 

How many times have you been to a breakfast training,only to walk away hungry? The food was sparse and the “training” was lame.

That changes now.

Starting July 29, you can attend up to 4, 21/2–hour Dale Carnegie Training sessions. You get real training that you can put into action immediately.

Plus, you get a fabulous breakfast at Sullivan University Lexington Campus.

And, you get a year’s subscription to Business Lexington, for you or a friend.    (A $52 value.)

You get ALL of these great sessions:

July 29: Conflict Management

Summary:

A critical role for managers is the ability to manage conflicts between associates, with subordinates or peers. Managers need to be able to listen empathetically, ask the right questions, evaluate the people involved, and determine the right level of intervention and the best approaches to resolve conflict.

Learning Objectives:

  1. Diagnose conflict within their organization.
  2. Analyze their conflict response style.
  3. Apply a variety of strategies for managing conflict.

 

August 19: Focus & Discipline - Including Work Life Balance

Summary:

Solid skills in organizing and prioritizing are highly admired leadership traits.  By strengthening these skills you strengthen your image within your organization, and, in particular, with the individuals you lead.

Work-Life balance is a hot topic of conversation among many employees.  While you and you colleagues may discuss the topic, what are you doing to create your desired level of balance?  What are your priorities? What are the critical factors in your life that you desire to balance? How do you create and implement an action plan that helps you achieve goals and develop a desired level of balance?

Learning Objectives:

  1. Organize for results
  2. Organize and prioritize using the Past-Present-Future Model
  3. Organize our schedule, work and life
  4. Assess the degree of balance in their life
  5. Define areas where they could spend more time or less time
  6. Plan to bring more balance to their life

 

September 23: Coach for Performance, Improvement & Motivation

Summary:

Coaching is about providing support and advice to help an individual recognize ways in which they can improve their effectiveness and performance.  Coaching has traditionally been employed to help a poor or struggling performer improve.  Now it is recognized as a solid methodology for encouraging strong performers to grow and improve even faster.  Effective leaders use coaching to provide direction, instruction, and training to help their team members grow skills and achieve objectives.

It’s often said that people join companies and leave managers. Poor leaders are often cited as the number one reason that people change companies. All managers can impact motivation by understanding the differences between maintenance and motivation, using tangible and intangible rewards, and focusing on appealing to a sense of belonging and importance.

Learning Objectives:

  1. Describe the Cycle of Growth and Change and how it relates to training
  2. Apply the steps of the Coaching Process to improve performance in others
  3. Identify additional approaches to develop people
  4. Examine work environments and identify the current motivation levels
  5. Identify motivation factors and tools to increase motivation among associates
  6. Apply Human Relations Principles to build effective relationships and commitment levels
  7. Accentuate the positive in specific, measurable terms

 

October 21: 3 Steps to Greater Performance & Productivity

Summary:

Delegation (rather than dumping) can be used to develop people or to achieve specific organizational outcomes. Identifying who is ready for delegation and using a collaborative process clarifies the level of control needed to affix accountability.

Learning Objectives:

  1. Delegate tasks and responsibilities to develop and train others
  2. Plan and prepare for a delegation meeting
  3. Communicate clear performance standards for follow-up and accountability
  4. Understand the Empowerment Cycle


 

ALL FOR ONLY $70