Sean Crichton-Browne
MarketCulture Strategies
+61 414 405 024
sean.crichton-browne@marketculture.com
We have an exciting Two Day Workshop Planned for our first Los Angeles Accreditation Event!
We will share the background on the research that led to the development of the Market Responsiveness Index (MRI). We will provide a detailed review of each of the 8 MRI dimensions that helps to create a customer centric culture, which drives outstanding customer experience, loyalty and profitability.
More importantly we will share case studies and our experiences related to the implementation of the MRI tool within our clients and how to leverage the results for maximum impact.
Register now and get 50% of your acccreditation fee taken off your first MRI implementation!
Your Workshop Facilitators
CHRIS L BROWN
CEO and Co-Founder MarketCulture Strategies Inc
Chris L Brown is the former marketing director for Hewlett-Packard for the South Pacific Region, including Australia. For the past 10 years he has consulted to the leadership teams of Fortune 500 companies including IBM, PwC, 3M, BlackRock and Chevron among many others. His specialty is helping leaders to create customer-centered organizations that win in competitive marketplaces.
His writing is featured on the Harvard Business Review Blog, The Journal of Strategy and Leadership and B2B Magazine. He is a regular keynote presenter and workshop facilitator for the American Marketing Association and the Executive Next Practices Institute in Los Angeles. He is currently CEO of MarketCulture, a Silicon Valley-based management consulting firm.
Workshop Facilitation Testimonial
“Chris was a fabulous facilitator. He made the class interesting, enjoyable and a comfortable place to learn and ask questions. He was professional and wonderfully casual with us. He gives off that he is highly intelligent and did not once speak down to anyone. He treated everyone with respect and was fun to be around.” - GM & SVP – Bell Canada Enterprises
SCOTT HAMILTON
President & CEO, Executive Next Practices Institute, Managing Director, NextWorks™
Scott Hamilton is a globally noted business leader in the area of executive and organizational performance from entrepreneurial ventures to the Fortune Global 1000. Hamilton is the co-founder of NextWorks™, a unique advisory and research team that assists leaders turn their vision into unified, positive action. His globally based programs help executive teams build their internal organizational capability to innovate, execute and produce extraordinary results.
Hamilton is also the President & CEO of the Executive Next Practices Institute (ENPI), a research and forum-based association comprised of several thousand top business leaders (CEO, COO, CFO, Top HR, others). The forums are broadly known as “ENP” and the public sessions feature top thought leaders guiding highly collaborative sessions in the review of emerging trends, innovative techniques, and formulation of new strategies that move organizations “beyond the status quo”.
Hamilton is a frequent keynote speaker at conferences, trade associations and private company events.