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Wednesday February 12, 2014 at 9:00 AM CST
Wednesday February 26, 2014 at 12:00 PM CST

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Delta Center for Economic Development 
5501 Krueger Drive
Jonesboro, AR 72401

Driving Directions 


Bridget Taylor 
Delta Center for Economic Development 

Payment information

Payment options - we can invoice your company. If a purchase order number is required, please provide it. You may also pay with a Credit or Debit card before the first class date by calling the DCED @ 870-972-3850 between the hours of 8 a.m. and 5 p.m., Monday-Friday. When paying by check - Make checks out to: ASU DCED. Include the name of the class, and student's name. Payment must be received prior to attending class. If you need to make other arrangements, please call (870) 972-3850.

Cancellation policy

If you are unable to attend a course for which you have registered, please provide a two-day notice of cancellation. A 50% cancellation fee is charged unless a 2-day notice is provided. No shows are billed at 100%. Substitutions are encouraged.

Communication Skills Training 

Communication problems are the number one barrier to productivity, quality, and customer service improvement.

This communication workshop includes:

  • Personal Styles and Communication Preferences                         
  • It's Not Always WHAT You Say . . .            
  • Listening:  The Other Half of Your Communication Style        
  • Nonverbal Communication
  • I-Statements and You-Statements
  • Healthy Assertive Communication
  • Active, Constructive Responses
  • Look Who's Talking: 
  • Analyzing Everyday Transactions


Cost:  $238.00

Wednesday mornings from 9 to 12, starting February 12th, 3 hrs each session - 3 sessions. (9 hrs total)

 CEUs available upon request.