Communication Skills Training
Communication problems are the number one barrier to productivity, quality, and customer service improvement.
This communication workshop includes:
- Personal Styles and Communication Preferences
- It's Not Always WHAT You Say . . .
- Listening: The Other Half of Your Communication Style
- Nonverbal Communication
- I-Statements and You-Statements
- Healthy Assertive Communication
- Active, Constructive Responses
- Look Who's Talking:
- Analyzing Everyday Transactions
Wednesday mornings from 9 to 12, starting February 12th, 3 hrs each session - 3 sessions. (9 hrs total)
CEUs available upon request.