Thursday, Sept. 23d, 2010; 8:30 am - 4:30 pmAdd to my calendar
Price: OMG Member Early Bird Rate: $475.00 (until 9.10.10) Non-Member Early Bird Rate: $525.00 (until 9.10.10)
OMG Member Regular Rate: $525.00 (after 9.10.10) Non-Member Regular Rate: $575.00 (after 9.10.10)
To stay competitive, organizations have to have a high level of agility to adapt rapidly and cost efficiently to complex challenges. Strategically aligned process measures, metrics and Key Process Indicators (KPI) become an integral part of successful organization. Can we ever achieve the level of flexibility, balance and technology alignment to effectively support the enterprise?
This collaborative workshop will examine the concepts of Management Scorecards, Innovation Curve and Measurement Framework and introduce a clear, concise methodology that will help better understand, monitor and measure critical processes, analyze challenges and proactively take action.
The seminar presentation is based on the concepts described in the upcoming book by Joseph Raynus: "Improving Business Process Performance - Gain Agility, Create Value, and Achieve Success".
Learning Objectives:
Seminar Outline:
Module 1: Introduction
Module 2: Strategic Planning with Logic Model
Module 3: Measures, Metrics and Key Process Indicators (KPI)
Module 4: Management Dashboards for decision making and analysis
Students will receive a course workbook that contains copies of the presentation materials, class exercises, templates, key references and other useful materials discussed in class. The workshop attendees will also have a chance to win a pre-release version of an upcoming book by Joe Raynus: "Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success" - for more info click here
Who Should Attend:
About the Instructor:
Joseph Raynus is a Founder and Principal Consultant at ShareDynamics, performance management consulting company that helps organizations achieve their strategic goals by translating them into realistic indicators to monitor, balance and adjust process performance.Mr. Raynus provides industry consulting for process improvement initiatives, management of conflicting business goals and objectives, and development of measurement frameworks. Mr. Raynus’ consulting clients include Sun Microsystems, Oracle, U.S. Air Force, U.S. Marine Corp., and U.S. Coast Guard R&D Center.
In addition to his work at ShareDynamics, Mr. Raynus is an Adjunct Professor of Information Systems at Northeastern University College of Engineering, where he teaches courses in Information Systems Planning and Management and Business Process Engineering.
Mr. Raynus is a frequent speaker at industry events and the author of several books including “Software Process Improvement with CMM,” (Boston: Artech House, 1999) which is also available in Japanese and Chinese; and his latest, “Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success” (NY: Taylor & Francis, October, 2010).
If you need to cancel your worshop attendance and require a refund, please contact events@sharedynamics.com no later than Friday, September 10, 2010. $50.00 cancellation fee will be charged for each cancellation request. No refunds will be issued after Friday, September 10, 2010. You may, however, send another person from your company as your replacement and we will make the appropriate badge change.