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About This Session

Incivility is rampant in the workplace. Fifty percent of employees decrease their work effort after experiencing ongoing rude behavior, and 12 percent of employees actually leave jobs because of uncivil acts committed against them. Corporate America spends $300 billion each year due to job stress and incivility.

Based on the book, The Etiquette Advantage in Business, by Peggy Post and Peter Post, this workshop give you practical tools to deal with these disturbing facts. You'll be able to answer questions such as:

What are the dos and don'ts of the business world?
When caught in a sticky situation at work, do you know how to still build the relationship?
What are the essentials for successful and professional communication?

And, you will acquire tools for you to use in the future:

Crucial business etiquette skills for employers and employees in any field
Top Ten Etiquette Tips
Foundations of Workplace Civility
Communication Etiquette
Meeting Etiquette

Fee

The fee for this workshop is $25 for members of Upper Valley Chambers of Commerce and for representatives of non-profit organizations. For all others, the fee is $45.