About This Session
Incivility is rampant in the workplace. Fifty percent of employees decrease their work effort after experiencing ongoing rude behavior, and 12 percent of employees actually leave jobs because of uncivil acts committed against them. Corporate America spends $300 billion each year due to job stress and incivility.
Based on the book, The Etiquette Advantage in Business, by Peggy Post and Peter Post, this workshop give you practical tools to deal with these disturbing facts. You'll be able to answer questions such as:
And, you will acquire tools for you to use in the future: