Roberta Wisotzkey 
Lancaster Mediation Center 


Feb 28, March 1, 2, 2013  (Module I)                              March 28-30, 2013  (Module II)

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Community Mennonite Church 
328 West Orange Street
Lancaster, PA 17603

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40-hour Basic Mediation Training

Communication & Conflict Resolution Skills: (Module I)20 hrs.

This is the first module in our 40 hour Basic Mediation course. Module I covers communication and conflict resolution skills. It is being offered for those who wish to improve their communication skills but who may or may not wish to become mediators at this time.  CLE: 15substantive 

Course is a prerequisite for  Module II: Mediation Skills.                                

Schedule:   February 28, March 1, 2,  2013 

                    Thursday           1:00 p.m. to 5:30 p.m.                                 Friday and Saturday     8:30 a.m. to 5:30 p.m. 

Mediation Skills 1: (Module II) 20 hrs                 

Covers the concepts and skills used in the facilitative, problem-solving model of mediation. The training incorporates the national Model Standards of Conduct for Mediators. It is an interactive, practice-based training that uses lecture, skill-building exercises, and role playing simulations. The training prepares mediators for the complete process of mediation: setting up the mediation site, all phases of the session with disputants, post-session debriefing, and planning for subsequent sessions. Thorough and well-developed training materials are provided to all trainees. CLE: 14 substantive, 1 Ethics 

      Schedule: March 28, 29 and 30, 2013 

                    Thursday           1:00 p.m. to 5:30 p.m.                                 Friday and Saturday     8:30 a.m. to 5:30 p.m.