When
Saturday, August 11, 2012
from 9:30 AM to 4:30 PM EDT
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Where
New York City Seminar & Conference Center
71 W. 23rd St. (23rd Street & 6th Avenue)
5th Floor - Seminar C
New York, NY 10010
Driving Directions
"In the hospitality/service industry, Fiona (Cameron-Williams) is the quintessential model for any top professional to emulate! Her service heart, energy and industry knowledge are showcased in every task she undertakes. She is at the top of her game, with intelligence, true caring and leadership skills that are second to none. I highly recommend her for private service or to an organization desiring to provide world-class service for their most affluent clients.” ~ AC (client), Nevada
“I had the privilege of spending some time with Bonnie (Low-Kramen) in her class for Personal Assistants. It took but a few minutes to realize the tremendous value that the class can afford to anyone serious about pursuing a career as a Personal Assistant. Bonnie’s vast knowledge and experience, and her unique ability to communicate that knowledge, will undoubtedly help many people fulfill their aspirations and enhance their careers.” ~ Ira Weissman, Vice President, Pavillion Agency, NYC
“I truly believe learning from Vickie (Sokol Evans) has changed my working life! Not only the knowledge but more confidence!! I can’t wait to get to work tomorrow to ask my boss for data and I hope to see Vickie again at a conference in the future!” ~ Laura L., Executive Assistant
With industry leaders Fiona Cameron-Williams, Bonnie Low-Kramen, and Vickie Sokol Evans
For Personal & Executive Assistants and all Private Service Professionals
You are invited to this very special one-day meeting of the minds teaching ways to raise your standards of excellence to give you the edge you need.
Learn from the experts - Fiona, Bonnie, and Vickie have put their heads together to create
a full – and fun – day of solid information designed to raise the bar and improve your marketability.
Whether you are looking to step up your game or change positions, this one day will be a worthwhile investment in your professional development.
Join us! We know that working as a private service professional is challenging and demanding.
That is why supplemental training and workshops are necessary for the brain and also for the
soul and spirit.
Details:
Date: Saturday, August 11th, 2012
Time: 9:30-4:30PM EDT
Location: NYC Seminar & Conference Center
71 W. 23rd Street (23rd Street & 6th Avenue)
5th Floor - Seminar C
New York, NY 10010
Cost: $249 including materials
Early Bird Discount: $199 - Save $50 by Registering by Wednesday, July 18th, 2012!
-->> EARLY BIRD deadline EXTENDED to Friday, July 27th due to technical snafu with registration. <<---
Every student receives a Certificate of Achievement.
Attire: Professional summer casual.
A Must: Bring your business cards since this will be a great networking opportunity.
Topics include:
Making Every Event Extra-Special with Fiona
Organizations and private residences alike, spend millions of dollars to achieve specific objectives through special events. This workshop will demonstrate professional practices used to create special events that meet your principal’s goals. As Private Service Professionals or Professionals in the Commercial sector, you often wear the hat of an event planner therefore it is essential that you learn to employ creative ideas while developing a theme and planning for a variety of events. Participants will also learn how to prepare for and receive High Profile guests and the nuances of working with different cultures. In today’s increasingly smaller world, your ability to respond to the finer nuances of preferences is an essential skill which enhances your value in any organization.
Working Lunch
Your choice – You can go out for the 45 minute lunch break or bring your lunch and we will continue the conversation, networking, and problem-solving.
Let's Talk! Essential Communication Skills in Private Service with Bonnie
Find your voice. Everyone knows that excellent communication is critical to success in today’s workplace. The ability to find the words to say what you mean and mean what you say is a challenge for many. In this hour we will explore ways to make it easier and even fun! Attendees should be prepared to tell the group a 2-minute story about one of the most unusual things they have ever done in their work or about resolving a difficult relationship problem at work. Note: Depending on the size of the
group, not everyone will speak.
Technology & Social Media Tips & Tricks with Vickie
With the speed at which technology changes, how do you keep your technology skills up to date? Private service professionals are expected to use technology to be more productive, yet they are limited in the amount of time they can devote to training. Enhance your productivity and remain competitive in this job market by learning invaluable timesaving tips & tricks using Microsoft Office for PC & Mac. We’ll also discuss social media and how to protect you and your employer’s privacy.
Ask the Experts
Our day will include a no-holds-barred Q&A session with Fiona, Bonnie and Vickie. Any and all workplace questions welcome!
About the Presenters
Fiona Cameron-Williams
Fiona was trained in the UK and received her MBA from the prestigious Les Roches School of Hotel in Switzerland. She is certified by the Protocol School of Washington as a Corporate Etiquette and International Protocol Consultant, and by the Women Presidents' Educational Organization New York Certification Committee. During her career she spent many years in the Middle East working for Royalty, managed numerous homes for high profile families in various parts of the US (managing protocol for VIP events, supervised in the care of visiting dignitaries, and honed her natural ability to recruit and build teams of superior service professionals). She is currently a professor at New York City College of Technology (CUNY) in the Department of Hospitality Management as well as has taken on the role of Chair for Protocol and Diplomacy International, Protocol Officers Association Mentoring Program.
Bonnie Low-Kramen
For 25 years, Bonnie worked as the Personal Assistant to celebrity couple Olympia Dukakis (Academy Award, Moonstruck) and Louis Zorich (Mad About You.) Respected as a leader in the profession, she is a co-founder and former President of New York Celebrity Assistants (NYCA), a networking and support organization for New York-based celebrity assistants. Bonnie has written the book on the subject – Be the Ultimate Assistant, A celebrity assistant’s secrets to working with any high-powered employer and has written articles which have been published in magazines and newsletters around the world. A Rutgers graduate, she is now speaking and teaching workshops for assistants around the U.S. and in the U.K.
Vickie Sokol Evans
Vickie Evans is a Microsoft Certified Trainer and former data/business analyst for Microsoft. Vickie uses her additional experience as a professional assistant and business owner to create courses that are practical (and fun) for anyone who uses Microsoft productivity tools such as Microsoft Office, Access, SharePoint, InfoPath and Lync – for both PC and Mac. She is the author of 100 Tips in 100 Minutes and travels the country delivering live Jerry Maguire-inspired "Tips in Minutes” keynote and workshop sessions to a variety of audiences; presenting live webinars to audiences around the globe; teaching engaging instructor-led courses; and facilitating Microsoft Experience Center events for many of Microsoft's largest customers.
Having studied improv comedy in New York, Dallas and Austin, her improv background makes her highly adaptable and flexible during her sessions so that you end up learning MORE than what you expected.
Caution: There’s a very good chance you will both laugh and cry during one of her sessions. She will.