When:
Thursday, April 18, 2013
*Doors open/Registration begins at 6:15 PM
*We are NO LONGER serving dinner. Please eat before you arrive. (See info below)
Speaker 7:00-9:00
ADHA / CDHA Members: $25.00
Non-member RDH / DDS: $50.00
RDA (w/out RDH Lic): $25.00
SDDS / CDA / ADA Members: $25.00
DH Students: Free
Front office staff: $25.00
*Online registration closes on April 15 , 2013
IMPORTANT NOTICE: We at Sacramento Valley Dental Hygienists' Association have listened to all of our past attendee's feedback, concerns, comments and requests. Therefore, to help everyone keep more of their hard earned money, yet still provide the highest quality continuing education available, we will no longer be providing dinner at our monthly CE meetings. You will notice a significant decrease in registration fees for members and non-members alike (see above) due to this change! We will still meet at the Dante Club as usual. The registration process remains the same...please register through our online system by Monday of the week of the meeting. Please note that only pre-registered attendees will have access to any handouts provided by the speaker (a link is emailed a day or two prior to the meeting. You are welcome to print them out ahead of time and bring them with you if you wish to take notes).
We hope this "No Frills, No Food" change helps ease your financial burden for obtaining the required CEUs you need for your continued licensure. Did you know...If you attend all of our offered monthly meetings, you will obtain all the CEUs you need for your renewal requirements? Why go anywhere else?The Tap Dance of Communication: Understanding Nonverbal Communication to Enhance Patient Care
(2 CEU)
Featuring Toni Adams RDH,MA
AND Sacramento City College Senior DH Student
Table Clinics (1 CEU)
April 18, 2013
The Tap Dance of Communication:
Understanding Nonverbal Communication to Enhance Patient Care
The words that we speak convey only a fraction of our meaning. Nonverbal communication is about much more than just body language, and is easily misinterpreted due to varying personal, cultural, and other “rules.” The content of this course includes the topics of movement, appearance, facial and vocal expression, listening and silence, the use of touch, time, and space, and more. Dental caregivers will become more conscious of, and comprehend, those out-of-awareness messages that they may be sending and receiving. This enhancement will help them understand the patient’s view and become better communicators in order to deliver patient-centered and evidence-based care. What do you “say” to patients with your nonverbal behavior, and what are they trying to “tell” you?
Learning Objectives
- Understand the role of nonverbal communication in the dental office
- Know the basic concepts and characteristics of nonverbal communication
- Appreciate varying nonverbal communication “rules” in different cultures
- Become more aware of incoming and outgoing nonverbal communication
US Health Resources & Services Administration, 2011
Toni S. Adams, RDH, MA practiced clinical dental hygiene in San Jose, California for 26 years. After “retirement” she returned to school to earn baccalaureate and master’s degrees in Communication Studies with emphases on health, instructional, and intercultural communication. She combines her clinical patient care experience with her higher education to offer information that helps healthcare providers enhance their communication skills. Toni is a popular speaker who has won awards for writing, speaking, scholarship, and leadership; has presented scholarly papers at communication conventions, has written articles for several publications, is a member of Phi Kappa Phi national academic honor society, and has published five of the seven books in her Dental Communication Brief Book Series. Toni can be contacted at tonisadamsrdh@earthlink.net; or visit her website at toniadams.com
Contact:
Dorothy Wheatley, RDHSacramento Valley Dental Hygienists' Association
svdha.ceu@gmail.com