CQT Banner


Jill Scott
The Academy for Private Duty Home Care


Thursday February 14, 2013

4:00 PM to 5:00 PM EST

Add to Calendar 


An online interactive learning program with Diane West and Stephen Tweed, CEO of Leading Home Care ... a Tweed Jeffries company , brought to you by Caregiver Quality Assurance.


Presents its February Webinar

Keeping Top Talent in Private Duty Home Care

Thursday, February 14, 2013 - 4:00 pm eastern time


With Diane West and Stephen Tweed

With caregiver turnover running at 49.8% and the typical company growing at 7.3% per year, one of the biggest challenges you’ll face in the future is having enough caregivers to meet the growing demand for your services.  As the economy improves and unemployment goes down, it will be even more difficult to keep your top caregivers.

Research conducted by Leading Home Care … a Tweed Jeffries company and Marjent Private Duty Solutions shows that it costs you at least $829 for every caregiver who quits or gets fired.  Multiply that by the number of caregivers you currently employ, and again by 49.8% and you’ll see exactly how much your turnover is costing you.

We also have found that the two most important elements of satisfaction for home care clients are dependability and continuity of care.  Do your caregivers show up on time as scheduled, and do you send the same caregiver every time?

In this interactive web conference, Stephen Tweed will give you the latest research on retaining top talent in your company.  He’ll explain the seven sources of strategic staffing advantage, and demonstrate how you can apply these principles to create a great place to work for your caregivers.

Objectives: As a result of this program, you will be able to …

1.  Describe the latest research into why caregivers quit, and what you can do to keep them

2.  Discuss three specific strategies you can use to create a great place to work for your caregivers

3.  Explain how to accurately measure your employee turnover and calculate the costs to you.

4.  Explore specific steps you can take to increase caregiver satisfaction, reduce turnover, increase client satisfaction, and save money.

Your Host: Diane West is the Manager of Operations for Leading Home Care ... a null Tweed Jeffries company, and the Program Manager for Caregiver Quality Assurance.  Diane has been with Leading Home Care for 12 years, and has been leading the Caregiver Qualty Assurance Program for the past six years.  She has become an expert in pre-employment assessment interpretation and in establishing a system for selecting high quality caregivers in Private Duty Home Care. 

Presenter:  Stephen Tweed, CSP, has spent the last 25 years working witSCT Head Photoh home care and hospice organizations that want to grow and with home care leaders who want to get ready for the future.  He is currently Chairman and CEO of Leading Home Care …a Tweed Jeffries companyStephen is Founder of The Academy for Private Duty Home Care ®, and the Publisher of Private Duty Today, the leading electronic newsletter for private pay, non-medical home care.

Register Now! Note: Registration for this web conference is free to members of Caregiver Quality Assurance.  Please email Diane West at diane@leadinghomecare.com to obtain the CQA Member registration link.

Also Note: For multiple locations, the price is $99 for the first registrant/office and $79 for each registrant/location thereafter.  For pricing on five registrants/locations or more, please call Jill at 804-814-9098.