Gain Knowledge, Develop a Skill, Start a Hobby, Have some fun!
Every ring means business! The telephone techniques you and your team members use are crucial to your company’s success. A telephone call can often be the customer’s first impression of your organization. Your professional phone skills can create a positive image of your business and can be instrumental in developing customer loyalty. Improperly handled phone conversations can lead to lost customers, resulting in lost profits.
Learn these professional phone skills:
Date: Wednesday, February 20
Time: 3:30-4:30 p.m.
Place: Childhood Services Building, Mildred b. Vance Room
Instructor: Linda Lou Moore
Note: This activity is a non-academic, non-degree seeking workshop offered as a community outreach initiative and is not affiliated with the university’s degree credit programs.