Wednesday October 1, 2014 at 8:00 AM EDT
Thursday October 2, 2014 at 5:00 PM EDT

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The MassMutual Center 
1277 Main Street
Springfield, MA 01103

Driving Directions 


Lela Glikes 
GBMP, Inc.
licensed affiliate of The Shingo Institute


The 10th Annual Northeast L.E.A.N. Conference:
Putting People First

View the finalized agenda now!

LEAN - Lead, Enable And Nurture
: While superior value to the customer is the hallmark to operational excellence, many organizations take the providers of that value for granted, developing only a small mezzanine-level brain trust of problem solvers. This traditional approach mimics Lean techniques, but treats most floor level employees as mindless doers, thereby committing the worst of the 8 Wastes: Loss of Creativity. The floor, be it in a factory, office or hospital, is the place where the providers overcome obstacles and setbacks every minute of every day to provide the greatest value of which they are capable. Exceptional organizations continuously develop that floor level capability to solve problems and make improvements, placing high value on provider experience, common sense and creativity. These organizations understand this human development to be the keystone to operational excellence.

The 10th Annual Northeast Lean Conference will showcase organizations who have embraced the technical aspects of operational excellence and are creating a leadership model and favorable work environment that enables floor employees to develop as change agents. Whether you are a top manager seeking ideas to motivate and engage your leadership team, a middle manager trying to better understand how to balance improvement and daily management, or a floor employee who wants to take charge of improvement in your department, the Northeast Conference is the single best, most time and cost-effective means to drive your organization to a new, sustainable level of improvement.  Combining keynotes, workshops, simulations and our unique “Lean Lounge”, the 10th Annual Northeast Lean Conference provides multiple opportunities to network and learn from peers in your industry.

Link to online Springfield Marriott hotel reservation system
(discounted reservations for conference attendees available; must reserve by 9/16/14)

What past attendees have to say about the Northeast Conference:

"I love the way this conference is organized and executed. It's educational for all levels of employees, features outstanding keynote speakers, plus prominent breakout presenters. First rate!"

"The speakers at this conference were EXCELLENT! I learned new things in ALL of the sessions I went to. After each presentation I thought the next one can't be better, and then it was. WOW!"

"The speakers were all so engaging, passionate and knowledgeable, and not just just on the theories but on the actual application and implementation of the tools and philosophies of Lean. Tons of takeaways. Thanks!"

"I enjoyed the selection of session topics I could attend, and especially
enjoyed all of the opportunities provided to meet and network with so
many other people like me - eager to learn and passionate about lean."