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Where
Park Royal on Beach Road Grand Ballroom 3, Level 17500 Beach Road
Singapore 199591
Singapore
Driving Directions
itSMF Singapore Annual Conference -
"ITSM Leadership Congress 2014"
5 Reasons why you should attend:
itSMF Singapore Annual Conference – “ITSM Leadership Congress 2014”
itSMF Singapore invites you to join its "ITSM Leadership Congress 2014" - a much awaited event for anyone. A lot of areas going to be discussed in this one-day congress that is filled with ITSM Leaders across the region along with industry experts and consultants.
A don't-miss forum for all practitioners to understand the influencing factors of ITSM improvement programs to achieve greater results.
This unique program features two tracks with one panel discussion chaired by experts from world leaders in ITSM market. The idea is to provide you industry best practices provided by highly experienced ITSM leaders
A must event for all ITSM Practitioners, Consultants, Project, Program Managers, IT Managers.
Book your seats and mark your calendars for the most exciting itSMF Singapore Chapter Annual Conference of the year scheduled on 21 March 2014.
Please attend this unique event at a very attractive price and stand a change to win lucky draw every month. Your chances grows every month once. So what are you waiting for, register now!
Click here for more details on the Event Agenda.
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itSMF Singapore Annual Conference 2014 |
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From |
Agenda |
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8:30 AM |
Registration |
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9:00 AM |
Welcome Address by Rama Mamidi, President, itSMF Singapore Chapter |
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9:05 AM |
Opening Speech by GOH |
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9:10 AM |
Service Management For The Business (Not Just IT) |
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10:00 AM |
Morning Break |
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Track 1 |
Track 2 |
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10:20 AM |
The Era of End User Experience Mark Richards ITSM Specialist, Asia Pacific, BMC Software |
Green IT |
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11:10 AM |
Transitioning Projects and Services into Production |
The 5th book – CSI in action |
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12:00 PM |
Lunch |
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1:00 PM |
The Future of Best Practice Peter Hepworth CEO Axelos |
ITSM Story Telling |
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1:50 PM |
IT Service Management Enabling Cost Reductions |
Leadership Transformation - Become a Professional Problem Solver |
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2:40 PM |
Afternoon Break |
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3:00 PM |
Service Governance Consultancy - designing & improving business value requirements, through services Distinguished Speaker - Peter Brooks Independent consultant and trainer in Service Management, itSMF International |
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3:50 PM |
Panel Discussion - Service Delivery Vinay Jain, Vice President, itSMF Singapore Chapter, Sesh Subrahmanyam, Senior VP and Head of Service Management, SGX Kathryn Heaton, Chairman, itSMF Australia |
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5:00 PM |
Emotional Intelligence in Action: A Case Study of how to lead the creation of a customer-oriented service culture in IT |
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5:30 PM |
Closing Address by Vinay Jain, Vice President, itSMF Singapore Chapter & Lucky draw |
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End of Conference |
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Type |
Early Bird |
Super Early bird |
Normal |
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Member * |
S$ 325 |
S$ 250 |
S$ 375 |
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Member – get – Member |
S$ 275 |
S$ 200 |
S$ 350 |
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Non Member |
S$ 450 |
S$ 375 |
S$ 575 |
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Group (5 and above) |
S$ 275 |
S$ 200 |
S$ 325 |
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Student |
S$ 175 |
S$ 100 |
S$ 275 |
Be one in the first 20 to get one-year FREE itSMF Membership.
* - Members of SPMI, ISACA, itSMF are eligible for this discount.
Yours Sincerely
itSMF Singapore Chapter Council
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