When

Thursday, April 17, 2014 from 6:45 PM to 8:45 PM EDT
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Where

Easttown Library & Information Center

720 First Ave
Berwyn, PA 19312

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Contact

Audrey Young, Head of Reference
Easttown Library & Information Center
(610) 644-0138

Anatomy of a Sale

This presentation will concentrate on ideas for customer research on how to identify the “Ideal” customer. We then discuss how to use this information to further qualify this customer as to their immediate needs and how to present our offering to meet those needs. We end this session with ideas on how to close the sale.

Registration is closed. This event has already been held.