Communication is fundamental, it costs business millions of dollars every day. Learning the art of persuasion from a sales or customer service perspective can be significant to gain and retain clients.

Did you know

• Most conflicts involve communication problems
• Intercultural and gender communication is especially prone to errors
• There are many hidden costs of miscommunications
• Nonverbal cues are just as important-Body language

In this program learn:

• Interactive exercises to understand communication and the art of listening
• How to understand the different intercultural, gender and generational influences and how to work accordingly
• How to become aware of when we make assumptions
• How to minimize core value conflicts
• How to understand different behavioral styles and how they communicate
• How to get a message across in a way that resonates positively
• What your handwriting can tell you!

Do you know if your message is understood or lost in translation?

Take action to gain results - register today - includes lunch

About Elaine Betts:

Elaine Betts is an experienced business and management consultant, entrepreneur and the owner of
Go Far Consulting. She arrived in America in 1996 knowing nobody and has created a successful business over the years through networing.In England Elaine had a formal education in Microbiology and worked in pharmaceutical research. Elaine became a successful Co-Founder and Partner of a financial services brokerage where she ran a large team of over 50 consultants. With over 25 years of experience, she helps professionals excel at what they do best through strategic business planning. She is a contributing author to New York Times best seller Master of Sales, contributing author to Amazon’s top seller The World’s Worst Networker and The Good Book of Business. Her latest release is an audio book entitled Time Management Tips to Leverage Your Day.  Elaine has just finished her term as the President of Danville/Sycamore Rotary Club, where she saw her club become Rotary Club of the Year. Elaine is also known for her business networking abilites, she is always looking for better ways to improve business relations. She serves on the Board of Directors for the San Ramon Chamber, is an Area Director Consultant for BNI and is on the Executive Board for the Business Law Section of the Alameda County Bar Association.