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       Easing the tough conversations


Thursday May 22, 2014 at 8:00 AM 
Thursday May 22, 2014 at 5:30 PM

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Innovage Denver 
1265 S. Broadway
Denver, CO 80210

Driving Directions 

Conflict Management  
Skills Training
for Eldercare Professionals 

 Thursday, May 22, 2014

8:00 am - 5:30 pm


Do you wonder how some people handle conflict better than others? 


When you see families bickering

(and perhaps an older adult suffering) 

what do you do?


Would you like to better understand
how to
be more effective
at helping older adults and their families
reach resolve?

  •   Conflict Management Styles - how do you respond to conflict?
  •   The Anatomy of Conflict - a model to help you ease tough conversations
  •   The Impact of Aging Issues & Family Dynamics on Conflict Resolution
  •   Tips and Tricks for Managing Conflict in your Daily Work
        Active Listening

        De-escalating conflict
                   Role plays, demonstrations and exercises!

Very interactive! 


Innovage Denver

1265 S. Broadway
Denver, CO  80210

Register Now!

Prior participants have said:

"Tremendous-provided a basic foundation
 to grow and develop from." 

 "I feel like I have more tools and a better idea
 how to generally address conflicts with families."

"Presenters were clearly very qualified,
which increased participants' investment in presented material."



 $ 195 - Workshop Registration

 ($ 175 - Early Bird for registrations received by May 5, 2014)

 Includes breakfast, lunch AND all workshop materials

Approved for Continuing Legal Education (CLE) Credit
General Credits: 7
Ethics Credit: 5.4 

debbie and john formal pose

John Rymers is a mediator and Licensed Professional Counselor. He has a Masters degree in psychology and has been a mediator in private practice since 1986. John received mediation training in 1984 from CDR Associates, an international conflict resolution firm in Boulder, and taught mediation and negotiation with CDR Associates and at University of Denver's University College.

Debbie Reinberg  started working in the geriatric field in 1987.  As VP at both GeriMed of America and Cornerstone Health Management, she implemented  hospital- based geriatric outpatient primary care programs.  She established  ElderCARE Network, a geriatric care management company in 1997.  Debbie served as the Executive Director for the Colorado Chapter of the National Association of Social Workers.  She owns ELDEResources, providing geriatric care management and guardianship

 Martha Ridgway, elder law attorney/mediator will also present during the program.martha logo gif