Wednesday, May 7, 2014
9:30 to 10:30 am
BBB NYC Office
Join us on Wednesday, May 7, 2014 from 9:30 to 10:30 am for a BBB Accredited Business networking breakfast and briefing. We'll be presenting a highly topical new program:
"Reputation Reality Check: Reviews, Customer Service & Pitfalls."
The reputation of your business - online and offline - is often directly linked to your customer service, staff training and appropriate responsiveness, especiallty when confronted with an unhappy customer. Brian Rauer, Executive Director of the BBB Mid-Hudson office, will lead a discussion on building a trusted business reputation through professionalism, transparency and consistent customer service.
You can also learn how to make your BBB Accreditation work harder for you while meeting and networking with other leaders in the Metro New York business community. There are many ways to maximize your BBB Accreditation. Join us for this no-cost event to discover how!
Please RSVP by Monday May 5, 2014. For further information, contact Nicole Brigati at firstname.lastname@example.org or 212-358-2816.