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When

Thursday July 10, 2014 from 11:00 AM to 1:00 PM CDT
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Where

DaVita - Brentwood, TN 
5200 Virginia Way
Brentwood, TN 37027
 

 
Driving Directions 

 Contact

Evelynne Edmundson 
HDI Music City 
615-445-0361 
vpcommunications@hdimusiccity.com 

Annual Sponsor:

Meeting Sponsors:

 

 

HDI Music City Event - The Effortless Experience. 

There are two camps forming. Both are waving the customer experience flag with great conviction. Thousands of support leaders are choosing sides and donning the colors of either Customer Delight or "The Effortless Experience"

Bio:

Nate has had a fantastic day when he is able to work with customers. His ambition is to create outstanding service interactions through creativity, knowledge and professionalism. Serving presently as Customer Service Manager within UL/Puresafety, Nate has actively participated in a transformation over the past five years that has revolutionized the customer service experience. He is also the founder of CustomerCentricSupport.com and VP of Membership for the HDI Music City Chapter

Customer Delight vs. Customer Effort Preview Video