Microsoft Outlook 2-day Workshop w/Carol Whitson

Course Specifications
Course number: 084595
Course length: 2.0 day(s)

Day 1: Course Description

Course Objective: You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Target Student: This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.

Prerequisites: To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders. To ensure your success, we recommend that you first take one of Element K's introductory Windows courses, such as either of the following, or have equivalent skills and knowledge:

• Windows XP Professional: Level 1 or;
• Windows XP: Introduction

Course Objectives

Upon successful completion of this course, students will be able to:

• explore the Outlook interface, send mail, and respond to messages.
• compose email messages.
• organize email messages into folders.
• manage contacts and contact information.
• schedule appointments.
• schedule a meeting.
• manage tasks and notes.

Course Content

Lesson 1: Getting Started with Outlook

Topic 1A: Identify the Components of the Outlook Interface

Topic 1B: Read an Email Message

Topic 1C: Reply to and Forward an Email Message

Topic 1D: Print an Email Message

Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

Topic 2A: Create an Email Message

Topic 2B: Format a Message

Topic 2C: Check Spelling and Grammar

Topic 2D: Attach a File

Topic 2E: Enhance an Email Message

Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

Topic 3A: Manage Email Messages

Topic 3B: Move Email Messages into Folders

Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

Topic 4A: Add a Contact

Topic 4B: Sort and Find Contacts

Topic 4C: Find the Geographical Location of a Contact

Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

Topic 5A: Explore the Outlook Calendar

Topic 5B: Schedule an Appointment

Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

Topic 6A: Schedule a Meeting

Topic 6B: Reply to a Meeting Request

Topic 6C: Track and Update Scheduled Meetings

Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

Topic 7A: Create a Task

Topic 7B: Edit and Update a Task

Topic 7C: Create a Note

Topic 7D: Edit a Note

Day 2: Course Description

Course Objective: You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Target Student: This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

Prerequisites: Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. Before taking this course, it is recommended that students take the following Element K courses or possess equivalent knowledge of Microsoft Office Outlook 2010: Level 1, and a choice of operating systems. Prerequisite courses include:

• Windows XP Professional: Level 1
• Windows XP Professional: Level 2

Course Objectives

Upon successful completion of this course, students will be able to:

• customize message settings.
• organize and locate Outlook messages.
• set calendar options.
• track activities using the Journal.
• assign and track tasks.
• share folder information.
• customize the Outlook environment.

Course Content

Lesson 1: Customizing Message Options

Topic 1A: Modify Message Settings

Topic 1B: Modify Delivery Options

Topic 1C: Change the Message Format

Topic 1D: Set the Out of the Office Notification

Topic 1E: Create a Contact Group

Topic 1F: Insert a Hyperlink

Topic 1G: Create Quick Steps

Lesson 2: Organizing and Locating Messages

Topic 2A: Sort Messages Using Multiple Criteria

Topic 2B: Find Messages Using Instant Search

Topic 2C: Find Messages Using Multiple Criteria

Topic 2D: Filter Messages

Topic 2E: Organize Messages

Topic 2F: Manage Junk Email

Lesson 3: Setting Calendar Options

Topic 3A: Set Workdays and Time

Topic 3B: Display an Additional Time Zone

Topic 3C: Set Availability Options

Topic 3D: Create Calendar Groups

Topic 3E: Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal

Topic 4A: Record a Journal Entry Automatically

Topic 4B: Record a Journal Entry Manually

Topic 4C: Modify a Journal Entry

Lesson 5: Managing Tasks

Topic 5A: Assign a Task

Topic 5B: Reply to a Task Request

Topic 5C: Send a Task Update

Topic 5D: Track Assigned Tasks

Lesson 6: Sharing Folder Information

Topic 6A: Specify Folder Permissions

Topic 6B: Access another User's Folder

Topic 6C: Send Calendar Information in an Email Message

Topic 6D: Delegate Folder Access to Users

Lesson 7: Customizing the Outlook Environment

Topic 7A: Customize the Ribbon and Quick Access Toolbar

Topic 7B: Customize the To-Do Bar

Topic 7C: Create a Folder Home Page
2-Day 8:30 a.m. – 4:30 p.m. (classroom) Students can opt to register for 1 of the 2 days

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