What You Will Learn

eGate’s webinar “Demystifying Big Data, Analytics & Business Intelligence” will define each concept and apply it to the airline onboard services industry. Using the simple example of planning and serving Child Meals during the holiday travel season, eGate will illustrate step-by-step how big data analytics and business intelligence can empower airlines to improve operations and passenger experience dramatically.

The final webinar also ties together the entire series by discussing how turning big data into business intelligence can allow airlines to converge front line and back office operations effectively as well as improve their tagging capabilities.

The presentation will discuss:

• The difference between big data, analytics and business intelligence and how they work together
• How to apply data collection and analysis technology to the airline onboard services industry through the real world example of planning Child Meals during the holiday travel season
• How airlines can implement a successful data analysis and business intelligence program using process, technology and mechanics
• How transforming big data into business intelligence can allow airlines to converge frontline and back office operations effectively as well as improve their tagging capabilities

Who Should Attend

• Providing an appealing, safe and satisfying catered food experience for airline passengers, while maintaining on-time operations
• Ensuring labeling and food compliance with local, regional and international governing bodies
• Supplying or preparing foods for onboard catered services

About the Presenter

Rodney Duty, Senior Director, Product Management and Implementation, eGate 

Rodney Duty is responsible for the development and production of the full suite of passenger service planning and fulfillment products for eGate Solutions. With more than 20 years of experience developing custom solutions for complex business processes, Rodney successfully leads eGate’s product, quality assurance and implementation teams. Under Rodney’s leadership, eGate has delivered award-winning technology and has successfully implemented the company’s solution at some of the world’s largest airlines.

About the Moderator

Simon de Montfort Walker, President & Managing Director, eGate 

Simon loves technology. In all aspects of his life, Simon is always the first to try out new devices or applications. He is constantly watching the technology market to see what is changing and what impact those changes will have on the way we work and live. The way consumers consume technology today is dramatically changing their expectations. Simon’s ability to connect the dots between these new and changing passenger demands, current airline operations and enabling technology allows him to make complex market trends approachable and easy to put into practice.

eGate's Webinar Series

eGate's three-part webinar series concludes with our final presentation on the big data opportunity for the airline onboard services industry. For more information on our webinar series, updates on future sessions or to view recordings of our first two presentations, please visit eGate's new online community.