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Monday May 25, 2015 at 9:00 AM EDT
Wednesday June 10, 2015 at 4:00 PM EDT

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Multiple locations throughout Headwaters 


Central Counties Tourism --
Tourism Ambassador Program Workshop [Headwaters Region]

The Central Counties Ambassador Program was developed to help further instill a culture of hospitality excellence so that visitors feel welcomed, informed and well-treated while visiting our regions. 
Our goal is to work with local business people, tourism industry partners and any other people who may be involved in welcoming visitors to the Games-related events to ensure that each and every person who visits the Central Counties area has a great experience and fond memories that will bring them back to the region again.  The Ambassador Program is customized for each region and participants will receive a customized Service Action Plan upon completion of the half day workshop.
Why You Should Participate:

  • Create ENERGY and EXCITEMENT in advance of the Pan Am/Parapan events
  • Strengthen and standardize service approaches within your region to create a memorable visitor experience
  • Learn key information about the types of assistance to provide
  • Receive a customized workbook Action Plan to take away and use as resource moving forward
  • Networking opportunities for participants who, while they work in the same region, may not have known each other prior to these workshops
  • Post-Games Benefit – you and your staff will be trained in providing service excellence going forward for all visitors
Detailed program content is here.